System Administrator (Staff, System Administrator)

Redwire Corporation; Goleta (CA); Hybrid; USD 85,000 - 145,000; Full time

Job summary

Redwire Space in Goleta, CA is seeking a System Administrator (all levels) to join the IT Service Team onsite with the flexibility to work remotely one day per week. The role focuses on user support, system administration of local and virtual networks, AD/Azure AD, and backup/disaster recovery, with opportunities to improve processes and security posture.

The ideal candidate holds a BS/BA in IT or related field (or equivalent MSP experience) and has experience across Windows, macOS, Linux, and

Qualifications

• Bachelor’s degree required or equivalent work experience in IT or MSP environment.
• Experience administering Office 365, Azure AD, Windows Server AD, and related services is expected.
• Proficiency with desktop OS (Windows, macOS, Linux) and networked workstations.
• Experience in VLANs, Zero Trust Architecture, and 802.1x is preferred.
• Current CompTIA Security+ certification or willingness to obtain within 90 days.
• Ability to obtain US Government security clearance.

Responsibilities

• Serve as the first point of contact for internal staff seeking IT assistance.
• Record incidents and resolutions in help desk software.
• Administer a hybrid environment with AD and Azure AD resources.
• Support a wide range of IT needs including phones, printers, workstations, servers, and networks.
• Image systems, create new hire accounts, and handle terminations.
• Communicate updates and status clearly to users and management.
• Perform basic maintenance on servers and critical lab/testing systems.
• Identify process improvements and develop new procedures.
• Typical week: majority desktop/app support, some server/network work, and meetings.

Skills

IT support

customer service

troubleshooting

communication

team collaboration

security clearance eligibility

Education

Bachelor’s degree in IT or related field

Tools

Office 365

Azure Active Directory

Windows Server

Active Directory

Job description

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.

Summary

Redwire Space Solutions, LLC has a current opportunity for aSystem Administrator (willing to consider all levels). As part of the IT Service Team located at our facility in Goleta, CA. This role is considered onsite but allows for the flexibility of working remotely one day per week as business allows. In this role you will be primary customer interface for IT support and systems administration of local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.

Responsibilities

• Serve as the first point of contact for internal staff seeking technical assistance
• Respond to events / problems and record their resolution in help desk ticketing software
• Basic administration of a hybrid environment with both Active Directory and Azure AD resources
• Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
• Assist in imaging, creating new hire accounts, and Termination processes
• Communicate clearly with customers and provide regular updates, status and information
• Perform limited maintenance on servers and critical laboratory and testing systems
• Pass on any feedback or suggestions by users or management to the appropriate team
• Determine process improvements, best practices, and develop new processes
• Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.

Ideal Experience

• Bachelor’s degree, with a minimum of two or more years’ experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
• Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
• Experienced in desktop operating systems such as Windows 10, 11, macOS, and Linux
• Experienced in configuring, supporting, troubleshooting and administering Windows workstations
• Experienced supporting workstations in networked environments using VLANs, Zero Trust Architecture, and 802.1x
• Experienced troubleshooting hardware and software issues through remote control software
• Support a hybrid environment with both Active Directory and Office365 resources
• Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
• Some travel may be required

Desired Skills

• Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight,with a focus on customer service
• Excellent communication, collaboration, and problem-solving skills
• Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
• Experience with iOS and Android mobile operating systems
• CompTIA Network+, Microsoft Certified: Azure Administrator are a plus
• Experienced with Microsoft Teams architecture, features, and functionalities
• Solid understanding of computer systems, mobile devices, and other tech products
• Motivation and drive to develop yourself personally and professionally
• Identify and suggest possible improvements on procedures
• Ability to obtain a US Government Security Clearance

Pay Range

$85,000 - $145,000/yr.

Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.

Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR