System Administrator - OCONUS

Bristol Alliance of Companies LLC; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

401(k) plan with employer match

Comprehensive health plan

Job summary

Bristol Alliance of Companies LLC in Naples, Italy, seeks an experienced Telecommunications VoIP System Administrator to support DoD Navy networks. The role is on-site with travel and requires strong CUCM/CUBE, SIP trunking, and high-availability voice infrastructure expertise.

You will administer Linux and Windows servers hosting VoIP apps, manage logs and CDR/CMR analysis, and coordinate patch cycles with strict change control to ensure mission availability.

Qualifications

• Operational experience with CUCM, CUBE, SIP trunking, dial-plan design and high-availability voice infrastructure.
• End-to-end responsibility for directory services, CDR/CMR analysis, server logs, capacity planning and performance monitoring across multiple sites.
• Proficient in Linux and Windows servers hosting VoIP applications and related management tools.
• Hands-on with endpoint detection & response suites.
• Plan and execute WSUS patching cycles with strict change-control for network devices and servers.
• Knowledge of enterprise routing, VLAN design, ACL management and VoIP integration into ONE-Net.
• Hands-on experience with NetScout nGeniusPulse for VoIP QoS monitoring.

Responsibilities

• Maintain CUCM, CUBE, SIP trunks and high-availability voice infrastructure.
• Manage directories, logs and performance metrics across sites.
• Admin VoIP servers on Linux/Windows and related tools.
• Coordinate patch management and change control for devices.
• Ensure VoIP traffic integrates with ONE-Net and network policies.
• Monitor QoS and perform real-time VoIP troubleshooting with NetScout.

Skills

CUCM / Call Manager clusters

CUBE & SIP trunking

Dial-plan design & high-availability

CDR/CMR analysis & logs

Linux & Windows server administration

WSUS / patch management

Routing, VLAN & ACLs

NetScout nGeniusPulse monitoring

VoIP performance troubleshooting

Education

High school diploma or equivalent

Cisco CCNA (or higher)

CompTIA Security+ / Network+

Tools

NetScout nGeniusPulse

WSUS

Linux

Windows Server

Job description

• On-site
• Travel Required : Yes
• Professional Services
• Full-Time
• Requisition #: SYSTE001909

Description

Job Summary

Telecommunications VoIP System Administrator supports Voice over Internet Protocol (VoIP) to support the Department of Navy. This position will be located in Naples, Italy.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Skills and Functions

• Operational experience with Cisco Unified Communications Manager (CUCM), Call Manager clusters (publisher & subscribers), Cisco Unified Border Element (CUBE), Session Initiation Protocol (SIP) trunking, dial-plan design, and high-availability voice infrastructure.
• End-to-end responsibility for phone directories, Call Data Records/Call Management Records (CDR/CMR) analysis, server log management, capacity planning, and performance monitoring across multiple geographically separated sites.
• Proficient administration of both Linux and Windows server environments that host VoIP applications, directory services, and related management tools.
• Hands-on experience with endpoint detection & response suites.
• Proven ability to plan and execute both automated and manual Windows Server Updates Services (WSUS) and equivalent patching cycles for routers, switches, servers, and workstations while maintaining strict change-control and mission-availability requirements.
• Solid working knowledge of enterprise routing, VLAN design, ACL management, and the integration of VoIP traffic into the broader ONE-Net architecture.
• Hands-on experience with NetScout nGeniusPulse (or equivalent) for deep packet inspection, VoIP/QoS monitoring, call-quality troubleshooting, and real-time network performance analysis across the enterprise voice infrastructure.

Required Education and Experience

• High school diploma or equivalent.

Preferred Education and Experience

• Cisco CCNA (or higher)
• CompTIA Security+/Network+, and demonstrated experience supporting OCONUS Navy / DoD environments

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
• Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Position may be subject to atmospheric conditions – fumes, odors, dusts, mist, gases, or poor ventilation.
• Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

Physical Qualifications

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.

Equal Opportunity Employer Statement

Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment.

Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638.

Disclaimer

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee can terminate the employment relationship at any time with or without cause.

Travel Required

Yes . 10 - 25%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.