System Administrator (Linux, AWS, BigFix)

Themis Insight; Fort Meade (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401k with 6% employer match

Holidays & PTO

Career development

Referral bonuses

Job summary

Themis Insight is hiring a System Administrator (Linux, AWS, BigFix) to support operations in the Fort Meade, MD vicinity. The role requires TS/SCI with a Polygraph and involves troubleshooting, deployment, and maintenance of IT systems across UNIX/Linux/Windows environments.

You will manage user accounts, apply security patches, and coordinate with agency management and internal customers. The position emphasizes Tier 1 and Tier 2 support, system monitoring, patch management, and capacity

Qualifications

• Bachelor’s degree in a technical discipline; 4 years of additional SA experience may substitute for a degree.
• Five years of experience as a SA in programs/contracts of similar scope, type, and complexity.
• Two years of experience with Service Management (ITSM).
• Linux, AWS or BigFix experience.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problems.
• Assist users in accessing and using IT systems.
• Perform account management (creating, activating, modifying, disabling, removing accounts).
• Configure, manage and sustain compliance with applicable system security controls.

Skills

Linux

AWS

BigFix

ITSM

Education

Bachelor’s degree / 4 years SA substitution

Tools

BigFix

Job description

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case.

We are hiring a System Administrator (Linux, AWS, BigFix) to work in the Fort Meade, MD vicinity. Position location is subject to change based on central MD client's needs.

Required:

TS/SCI with a Polygraph

Description:

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 1 System Administrator shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Perform periodic vulnerability scans of systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

Individual Capabilities/Experience Required:

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
• Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Two (2) years of experience with Service Management (ITSM) is required.
• Linux, AWS or BigFix experience

Themis Insight has all the PERKS!

You are our most valuable resource — your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. Themis Insight has you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement.

• Competitive health, dental, and vision plans with 100% paid premiums.
• 401k: We contribute 6% even if you don't!
• Time Off: 11 standard holidays, and 25 days of PTO
• Career Development: Get career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires

Themis Insight is an Equal Opportunity/Affirmative Action employer.

Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.