System Administrator L3

Unisity, LLC; Maryland; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401k plan

Medical plan options

Vision and Dental

Job summary

Unisity, LLC in the United States is seeking an experienced Senior Solutions Architect to lead IT infrastructure support for complex client environments. The role covers implementation, troubleshooting and maintenance of IT systems, with emphasis on Linux/UNIX, Windows, and containerized deployments.

The ideal candidate has 15+ years in SA, a technical degree, and an active TS/SCI clearance. Responsibilities include Tier 3/2 problem resolution, system optimization, and collaboration with agency

Qualifications

• Fifteen years of SA experience in programs and contracts of similar scope, type, and complexity is required.

Responsibilities

• Provide Tier 3/2 problem identification, diagnosis and resolution; escalate as needed.

Education

Bachelor's degree in a technical discipline

Five (5) years of additional SA experience may be substituted for a bachelor’s degree

Tools

Kubernetes

Puppet

Ansible

UNIX/Linux

Windows OS

Job description

Unisity, LLC is a Service-Disabled Veteran Owned Small Business providing expert services in the Information Technology fields. We pride ourselves on delivering what is promised, as some would say we \"just do\". We are highly-qualified, self-driven professionals who work towards a common goal as a team, leading when appropriate and following when needed.

Description

Provides support for implementation, troubleshooting and maintenance oof Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 3 problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Experience with Container Technology: Administering large software deployments on LINUX/UNIX systems, administering clustered storage solutions (e.g. storage appliances, Ceph), Kubernetes orchestrated containers, system configuration management software (e.g. Puppet, Ansible) and change control.

Required Qualifications

Provides support for implementation, troubleshooting and maintenance oof Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Assists users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture an associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration.

Educations, Training, and Certifications

• Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

Salary Range

Salary Range: Coming Soon (Annually) Annual Compensation Figures listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location.

Benefits Package

Unisity, LLC believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 12% of each employee's gross compensation to the company 401k plan, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Voluntary Benefit Plans

• A Choice of Medical Plan Options, some with Health Savings Account (HSA)
• Vision and Dental
  • Unisity, LLC provides an additional 12% of employee's gross compensation to be used for benefits, any remaining funds are then forwarded to the employee as taxable income
• Life and AD&D Benefits (Company Paid)
• Short and Long-Term Disability (Company Paid)

Unisity, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement

Unisity, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations

Unisity, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact us at [e-mail] . We are happy to provide reasonable accommodations to ensure equal access to all candidates.