System Administrator III

Peregrine Technical Solutions; Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company matching

Paid time off

Professional development opportunities

Job summary

A leading IT support company has a position open for help desk support services in Juneau and Anchorage. The role requires 3-5 years of experience in IT support and familiarity with operating systems and software installation. Key responsibilities include responding to service requests, coordinating IT assistance, and ensuring rapid response to the Alaska Region’s needs. The position offers a competitive salary and comprehensive benefits, including health insurance and professional development opportunities.

Qualifications

• 3-5 years of experience in system administration, IT support, or related technical role.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Familiarity with operating systems, software installation, patch management, and system backups.

Responsibilities

• Respond to task requests coordinated by the Alaska Region.
• Service calls initiated by phone, help desk tickets, or emails.
• Coordinate with Alaska Region IT division to provide needed service.
• Coordinate with Alaska Region IT division and customer to provide the service needed.

Skills

Operating systems familiarity

Software installation

Patch management

System backups

Creativity

Education

Bachelor’s degree in Computer Science or related field

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Peregrine is a pioneer within the cybersecurity industrial control systems and the Internet of Things, supporting many federal and commercial customers. Peregrine's experienced staff knows the cybersecurity and operational technology environment and provides these capabilities for our customers daily.

Summary

This role provides support in Juneau and Anchorage for help desk support service functions at the Alaska Region. This work will include tasks related to Network, Operating Systems, Desktop Applications, Web Based Applications, Storage Area Networks, Information Technology Security and Service Desk support capabilities.

Responsibilities

• Respond to task requests coordinated by the Alaska Region.
• Service calls may be initiated by phone calls, help desk tickets, or initiated with an email from the technical contact.
• Tickets will indicate the nature of the help desk or systems administration task.
• Respond to the ticket or request the Contractor shall promptly coordinate with Alaska Region IT division and customer to provide the service needed.

Qualifications

Necessary Skills and Knowledge

• Familiar with standard concepts, practices, and procedures within a particular field.
• A certain degree of creativity and latitude is required.
• Familiarity with operating systems, software installation, patch management, and system backups.

Minimum Qualifications

• 3-5 years of experience in system administration, IT support, or related technical role.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

Pay And Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.