System Administrator III

Peregrine Technical Solutions; Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Paid time off

Professional development opportunities

Job summary

A technical solutions provider is seeking an IT Support Specialist to provide help desk services in Anchorage and Juneau. This role requires 3-5 years of system administration experience and familiarity with operating systems and software installation. You will respond to service requests and coordinate with the IT division to provide necessary support. The position mandates onsite work one half-day per week at the Alaska Regional Office. Benefits include a competitive salary and comprehensive packages.

Qualifications

• 3-5 years of experience in system administration or IT support.
• Familiar with help desk ticketing and customer service.
• Able to work onsite at the Alaska Regional Office.

Responsibilities

• Respond to task requests for help desk support.
• Coordinate with IT division for service needs.
• Manage help desk ticket requests efficiently.

Skills

Operating systems knowledge

Software installation

Patch management

Creative problem-solving

Education

Bachelor’s degree in Computer Science or related field

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Peregrine is a pioneer within the cybersecurity industrial control systems and the Internet of Things, supporting many federal and commercial customers. Peregrine's experienced staff knows the cybersecurity and operational technology environment and provides these capabilities for our customers daily.

Summary

This role provides support in Juneau and Anchorage for help desk support service functions at the Alaska Region. This work will include tasks related to Network, Operating Systems, Desktop Applications, Web Based Applications, Storage Area Networks, Information Technology Security and Service Desk support capabilities.

This position requires one half-day per week and must work onsite at the Alaska Regional Office in Anchorage.

Responsibilities

• Respond to task requests coordinated by the Alaska Region.
• Service calls may be initiated by phone calls, help desk tickets, or initiated with an email from the technical contact.
• Tickets will indicate the nature of the help desk or systems administration task.
• Respond to the ticket or request the Contractor shall promptly coordinate with Alaska Region IT division and customer to provide the service needed.

Qualifications

Necessary Skills and Knowledge

• Familiar with standard concepts, practices, and procedures within a particular field.
• A certain degree of creativity and latitude is required.
• Familiarity with operating systems, software installation, patch management, and system backups.

Minimum Qualifications

• 3-5 years of experience in system administration, IT support, or related technical role

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field

Pay And Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.