System Administrator III

DigiFlight, Inc.; Fort Meade (MD); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Paid Time Off (PTO)

Tuition Education Assistance

401(k) retirement plan

Life insurance and disability insurance

Job summary

A technology solutions provider in Fort Meade, MD is seeking a System Administrator III to provide support for the implementation and maintenance of IT systems. The ideal candidate will manage day-to-day operations, handle problem resolution, and support communication with management. Competitive benefits include health insurance and a 401(k) retirement plan, promoting a healthy work/life balance.

Qualifications

• Experience managing IT system infrastructure and processes.
• Familiarity with both UNIX and Windows operating systems.
• Capable of contributing to the escalation and communication processes.

Responsibilities

• Support implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 1 and Tier 2 problem identification and resolution.
• Manage day-to-day operations and monitor client/server/storage/network devices.

Skills

Troubleshooting IT systems

UNIX operating systems

Windows operating systems

Network component configuration

Help Desk support

Problem resolution

Job description

Overview

System Administrator III- TS/SCI Fullscope Poly — Fort Meade, MD

Role description

System Administrator III: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Our People

DigiFlight attracts the most highly skilled workforce to protect some of our nation’s most sensitive systems. Before joining the company, many DigiFlight professionals served our country in a civilian and/or military capacity. Our diverse team provides innovative solutions as they support critical clients in tackling tough challenges. Most importantly, our team is passionate about their work and making a difference.

Our corporate culture promotes a healthy work/life balance.

Our Benefits

• Health, Dental, Vision, and Flexible Spending Account
• Paid Time Off (PTO)
• 11 paid holidays
• Tuition Education Assistance
• Professional Development
• 401(k) retirement plan
• Life insurance and short- and long-term disability insurance
• Employee Referral Program
• Marketing Incentive Plans

DigiFlight, Inc. (DFI) is an Affirmative Action, Equal Opportunity Employer. DFI offers a highly competitive, family-oriented benefits package.