System Administrator II

1st Advantage Federal Credit Union; Yorktown (VA); On-site; USD 79,000 - 99,000; Full time

Benefits offered by this job

Dollar-for-dollar 401(k) match

Medical plans

Flexible Spending Accounts

Health Savings Accounts

Dental plans

Vision

Life Insurance

Disability Insurance

Paid time off

Paid holidays

Pre-paid legal services

Pet Insurance

Discounts on loans/mortgages

Incentive payments

Job summary

Yorktown, Virginia, 1st Advantage Federal Credit Union seeks a System Administrator II to design, support, and maintain the organization's IT infrastructure, including Azure, Entra, Intune and Microsoft 365. The role focuses on resiliency, high availability, backups, and documentation, with collaboration across external vendors to keep the environment secure and compliant.

The candidate will manage telephony systems, cloud environments, and certificate management while contributing to business

Qualifications

• Five to eight years of related system administration experience.
• Strong communication skills and ability to work with diverse teams.
• Experience with IT infrastructure design, virtualisation, and cloud services.

Responsibilities

• Manage on-premise and cloud infrastructure including Azure/M365 environments.
• Maintain, secure, and monitor physical and virtual servers and networks.
• Perform system upgrades, patches, and certificate management.
• Develop and maintain documentation, diagrams, and backup procedures.
• Support capacity planning, disaster recovery, and vendor coordination.

Job description

Yorktown, Virginia

System Administrator - Kiln Creek

Yorktown, Virginia

1st Advantage Federal Credit Union

is currently seeking a full-time System Administrator II to support our Technology Department. Scheduled hours will be 40 hours per week between the hours of 8:30 a.m. to 5:00 p.m. Monday through Friday. The Systems Administrator II is responsible for designing, supporting, and maintaining the organization's virtual and physical IT infrastructure and cloud-based communications environments. This role ensures that the 1A server infrastructure and Genesys cloud UC platforms are configured for resiliency and high availability, performs routine system updates and monitoring, applies firmware updates, and maintains accurate technical documentation. The position also troubleshoots complex issues and supports capacity planning, business continuity efforts and future enhancements for the telephony systems and our virtual/physical infrastructure. This role also includes the management of our Azure tenant, Entra, Intune, Microsoft 365 environment, and certificate management for the organization. This role works closely with external vendors to configure and troubleshoot our unified communications platforms resources and to maintain a protected environment through proper server, virtualization environment, and software management. 1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

• Dollar-for-dollar matching 401(k) plan to 4% of earnings.
• Choice of three medical plans
• Flexible Spending Accounts
• Health Savings Accounts
• Choice of two Dental plans
• Vision
• Basic Life & AD/D Insurance – no cost
• Optional additional life insurance for colleagues, spouses, and children
• Long-term Disability Insurance – no cost
• Short-term Disability Insurance – no cost
• Employee Assistance Program – no cost
• Critical Illness, Accident, and Hospital Indemnity Plans
• Generous paid time off accrual program
• 11 Paid holidays
• Pre-paid legal services
• Pet Insurance
• Discounts on consumer loans and mortgages, increases on savings products, and much more!
• The budgeted hiring range for this position is between $79,163.97 annualized and $98,954.96. The final pay rate will be based on the selected candidate’s experience and education relevant to the role. This position is also eligible for quarterly incentive payments based on individual and organizational performance.

System Administrator Essential Functions & Responsibilities

• Telephony support: Assist and support on-premise and hosted telephony systems including IVR and fax services
• Maintain, optimize, and secure physical servers, virtual servers, and our Azure/M365 environments (VMware, Hyper-V, Windows Server, Linux).
• Deploy, configure, and test regular operating system software upgrades, patches, service packs, and certificates where necessary.
• Execute and monitor routine system backups, verification tests, and disaster recovery procedures.
• Documentation and reporting: Create and maintain complex server / cloud infrastructure diagrams, device configurations, test plans, availability reports, and backup procedures.

Performance Measurement

• Incident response: Promptly respond to and recover from network-related production interruptions.
• Risk awareness: Identify and elevate network and security risks per credit union policy.
• Asset management: Maintain accurate device inventory and assist with license compliance tracking.
• Continuous improvement: Provide clear hardware and software requirements to supervisors for product procurement. Recommend and help deploy modern tools and solutions and replace legacy systems as needed
• Core values and training: Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun; completes required quarterly training and career development activities

Qualifications:

Experience

Five years to eight years of similar or related experience.

Education

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills

Strong communication: Demonstrates clear