System Administrator II

BuzzClan LLC; Houston (TX); Hybrid; USD 70,000 - 105,000; Full time

Job summary

BuzzClan LLC is seeking a System Administrator II to administer and optimize enterprise IT systems in a hybrid Houston environment. You will manage Active Directory, Exchange, virtualization platforms such as VMware, and cloud services including AWS, Azure, and M365, while aligning with security policies.

The role emphasizes system monitoring, documentation, and cross-functional collaboration to ensure reliability, security, and performance of critical IT services. CJIS compliance is required.

Qualifications

• Managing enterprise IT systems within a county infrastructure.
• Ensuring security policies align with regulations and AD Tiering model.

Responsibilities

• Manage and maintain enterprise systems including Active Directory, Exchange, virtualization platforms (VMware), and cloud services (AWS, Azure, M365).
• Monitor system performance to ensure high availability and reliability.
• Implement security policies and patch management per regulations.
• Support disaster recovery planning and testing.
• Lead or support IT projects like upgrades, migrations, and deployments.
• Maintain detailed system documentation and generate audit reports.
• Provide Tier 3 user support and train junior staff.
• Collaborate with cybersecurity, network, and development teams.

Skills

Active Directory

Exchange

VMware

Cloud services (AWS, Azure, M365)

System security and hardening

Disaster recovery planning

Documentation and knowledge transfer

Education

Bachelor's degree in IT or related field

Tools

None

Job description

Job Title: System Administrator II
Location: Caroline Street, Houston TX 77002 (Hybrid (4 onsite, 1 WFH))
Contract
CJIS required: YES
PPA #: 12784, 12777
Project and Requirements
The project involves administering, maintaining, and enhancing enterprise-level IT systems within the Harris County infrastructure. The resource will manage Active Directory, Exchange, virtualization platforms, and backup systems while ensuring compliance with county security policies and the Active Directory Tiering model.
Key requirements include:

• Performing system assessments and implementing security controls.
• Executing system upgrades and validating disaster recovery procedures.
• Enhancing monitoring and alerting capabilities.
• Providing thorough documentation and knowledge transfer to internal staff.
• Collaborating with cross-functional teams to ensure the stability, security, and performance of critical IT services.

Qualifications

Role and Responsibilities
System Administration & Maintenance

• Manage and maintain enterprise-level systems including Active Directory, Exchange, virtualization platforms (e.g., VMware), and cloud services (AWS, Azure, M365).
• Monitor system performance and ensure high availability and reliability.

Security & Compliance

• Implement and enforce security policies in line with county and federal regulations.
• Manage access controls, patch management, and vulnerability remediation.

Infrastructure Support

• Support server infrastructure, storage systems, and backup solutions.
• Participate in disaster recovery planning and testing.

Project Implementation

• Lead or support IT projects such as system upgrades, migrations, and new deployments.
• Collaborate with other departments to assess needs and deliver solutions.

Documentation & Reporting

• Maintain detailed system documentation, configurations, and procedures.
• Generate reports for audits, compliance, and performance metrics.

User Support & Training

• Provide Tier 3 support for escalated technical issues.
• Train junior staff and end-users on system use and best practices.
• Work closely with cybersecurity teams, network engineers, and application developers.
• Communicate effectively with stakeholders across departments.

Scheduled Milestones and Deliverables

• Conduct initial assessment of current enterprise systems.
• Implement security hardening measures per the Active Directory Tiering model.
• Test and validate backup and disaster recovery procedures.
• Perform system upgrades on legacy platforms and validate stability post-upgrade.
• Deploy or enhance monitoring and alerting tools for improved visibility.
• Deliver knowledge transfer sessions and provide thorough documentation.
• Conclude with project closeout, including final deliverables, sign-off, and transition to operations.

Performance Metrics
Performance will be evaluated based on:

• Adherence to project timelines and milestone completion.
• System uptime, reliability, and reduction in incident response times.
• Compliance with security and configuration standards.
• Quality and completeness of documentation.
• Effectiveness of knowledge transfer to internal staff.
• Stakeholder satisfaction from periodic reviews and feedback.
• Successful implementation of system upgrades, security controls, and disaster recovery validation.

Additional Information

All your information will be kept confidential according to EEO guidelines.