System Administrator II

Hexpol Ab; Dyersburg (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

HEXPOL Compounding Americas is seeking an experienced IT Site Administrator to be the point of contact for application, network, hardware, and software issues at the Tennessee site. The role focuses on maintaining uptime, implementing new infrastructure, and supporting MES and business applications.

The successful candidate will deploy SDWAN, VPN, firewalls, and backups, provide desktop and server support, and assist in site migrations and acquisitions.

Qualifications

• Bachelor’s Degree in Information Technology or related field, or equivalent experience.
• 3–8+ years of IT experience in mid to large-cap markets (>$500M).
• Specialized skills in AD, MS Azure, networking, or other infrastructure areas.
• Available for 24-hour support.
• Strong written, verbal, and interpersonal communication skills.
• Solid organizational and prioritization skills with multi-tasking ability.
• High concentration, detail-orientation, energy, and self-motivation.
• Able to interact well with all personality types and work in a team.

Responsibilities

• Serve as the point of contact for application, network, hardware, and software issues and enhancements at the site.
• Maintain and administer computer networks and related environments; support IT, business, and MES projects.
• Deploy and manage SDWAN, firewalls, backups, and VPN solutions.
• Provide desktop and server support; assist with site migrations and new site acquisitions.
• Train and onboard new associates; travel to other HEXPOL sites as required.
• Ensure uptime and performance of the plant’s technology and telecommunications systems.

Skills

Active Directory

MS Azure

Networking

Communication skills

Organizational skills

Problem-solving

Teamwork

Customer service

Education

Bachelor’s Degree in Information Technology

Related Experience may be considered in lieu of education

Tools

VeloCloud SDWAN

Palo Alto firewalls

Veeam backups

Global Protect VPN

Avaya telephone systems

Job description

To be the point of contact for application, network, hardware, and software issues and enhancements at the site. This position must be able to isolate, resolve, and follow-up with end-users within the current information processing network.

• Responsible for the plant's Technology satisfaction and maximizing plant uptime
• Must be able to assess requirements for communications and submit them to management for approval
• Must keep abreast of the latest developments in the technological arena
• Responsible for hardware requirements and improving or maximizing the network’s performance
• Manage, maintain, and administer computer networks and related computing environments and support special IT, business and MES projects
• Administrator, plan and implement many projects including a VeloCloud SDWAN deployment, Palo Alto firewalls, Veeam backups, and Global Protect VPN.
• Work in a downtime sensitive and often remote environment upgrading, replacing, and updating system configurations
• Assist with site migrations, new site acquisitions as well as site closures
• Provide desktop and server support along with support of site IT contacts
• Administer, maintain, and support the telephone systems (Avaya) end users’ technology requirements and cameras systems
• Interact with internal clients to resolve basic help desk issues; communicate with internal clients in a professional manner maintaining confidentiality
• Assist in administering and maintaining local server software applications
• Deployment and management of workstations; hardware and software setup, maintenance, and upgrades
• Troubleshoot hardware, software, and network issues
• Maintain updates on software and hardware timeclocks, and VPN Connections
• Perform monthly maintenance on servers.
• Set up and maintain computer stations and software for all Help answer troubleshooting calls
• Assist in the administration and maintenance of local server software applications
• Facilitate technology onboarding for new associates
• Travel to other HEXPOL locations may be required
• Perform any other project/task assigned by Management

Requirements

• Bachelor’s Degree in Information Technology or related Experience may be considered in lieu of education
• Three (3) to Eight (8) Plus years of IT Experience in mid to large cap markets (500 M USD or larger)
• Must have specialized skills in Active Directory, MS Azure, networking or other infrastructure area
• Must be available for 24-hour support
• Strong written, verbal, and interpersonal communication skills
• Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities.
• High degree of concentration, attention to detail, high energy, self-motivated and self-reliant.
• Ability to interact well with all personality types.
• Strong cooperation, collaboration, and team-building skills.
• Effective analytical and problem-solving skills with an emphasis on continuous improvement
• Personal integrity to handle personal and confidential information

Why You'll Love Working With Us:

HEXPOL Compounding Americas (HCA) is an essential early contributor to the global value chain responsible for the safety, quality, and performance of rubber compounding products and components used by original equipment manufacturers across a range of industries. Sectors served include automotive and transportation; building and construction; consumer and healthcare; oil and gas; industrial; energy, wire and cable; and rollers.

As a valued HEXPOL employee, we offer:

• Paid time off
• Paid holidays
• Employee assistance program

HEXPOL Compounding Americas is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

HEXPOL maintains a strict policy of not accepting unsolicited resumes from staffing agencies or third-party recruiters. We do not engage with agencies without a current, signed agreement in place. Any resume submitted in the absence of such an agreement will be considered the property of HEXPOL with no obligation to pay referral or placement fees.

Remote or Onsite

On-Site

Location(s)

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