System Administrator II

unity; Albuquerque (NM); On-site; USD 85,000 - 110,000; Full time

Job summary

UnityBPO is seeking a Systems Administrator II to support our healthcare IT infrastructure. You will manage Windows servers, AD, and networking while administering virtualization and cloud services. The role involves SCCM, RMM tooling, and VDI support in a high-demand environment.

Ideal candidates possess 8+ years of IT experience, strong communication, and the ability to work independently in a fast-paced setting.

Qualifications

• Eight+ years of technical IT support in a professional environment.
• Bachelor’s degree in IT or equivalent experience accepted.
• Strong written and verbal communication skills.
• Ability to work independently and multi-task.
• Experience with Windows Server, AD, and networking fundamentals.

Responsibilities

• Perform Windows Server administration duties and maintain infrastructure health.
• Administer virtualization platforms (VMware vSphere, Hyper-V) and cloud services (O365/Azure, AWS).
• Manage MSP tools (ConnectWise RMM) and software deployments via SCCM.
• Provide desktop and VDI support; troubleshoot laptops, printers, and network issues.
• Implement security and Active Directory governance; configure DNS/DHCP and group policy.

Skills

Windows Server Administration

PowerShell scripting

Active Directory

Networking (TCP/IP, IPv4/IPv6, DNS/DH…

VMware vSphere / Hyper-V

Cloud Infrastructure (Azure / AWS)

SCCM / Intune

Desktop / VDI (VMware / Microsoft)

Troubleshooting / user support

Documentation and communication

Education

Bachelor's degree in Information Technology or related field

Tools

VMware vSphere

Hyper-V

Azure

AWS

ConnectWise RMM

SCCM

Job description

Job Title:Systems Administrator II

FLSA Status: Exempt

Last Updated: July 2021

Become a key player in UnityBPO's rapidly growing company that directly impacts people's lives and provides measurable value to each and every health care-centric client.

WHO WE ARE

UnityBPOis a Health IT business process and technology company that serves three areas of healthcare: acute care, post-acute, and ambulatory environments. Serving over 70,000 clinicians across the country, UnityBPOis a premier Health IT company. Unity creates value for healthcare entities by reducing costs while dramatically improving the dedicated patient time for clinicians. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as satisfaction. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day.

POSITION SUMMARY

It is expected that the Systems Administrator II will use the latest tools to develop and deliver solutions in support of our infrastructure and client's needs.

KEY RESPONSBILITIES AND DUTIES

• Perform Windows Server Administration Duties
• Administer Server Virtualization Infrastructure (VMware vSphere, Microsoft Hyper-V)
• Administer Cloud Infrastructure (Microsoft O365/Azure, Amazon Web Services)
• Administer Desktop as a Service / Virtual Desktop Infrastructure (VMWare, Microsoft)
• Perform Windows Infrastructure Management Duties (Active Directory, Group Policy, DNS, DHCP)
• Deploy, Configure and Manage MSP Tools such as ConnectWise RMM.
• Experience with SCCM (systems center configuration management) managing software deployments, adding/removing PCs from collections, deploying software, assisting with SCCM requests (task sequence errors, review logs) packaging applications
• Considerable knowledge of at least one scripting language preferably PowerShell.
• Expert with Windows 7 and 10 desktop support and administration.
• Expert with Windows Server 2012, 2016 and 2019.
• Expert in Windows Active Directory
• Good understanding of core networking concepts: TCP/IP, IPv4, IPv6, routing, switching, firewalls, DHCP, DNS etc.
• Troubleshooting issues with laptops/desktops/printers, network, general user issues.
• Other duties may be assigned

MINIMUM REQUIREMENTS

• Bachelor’s degree in Information Technology or equivalent – related work experience can be substituted
• Minimum of eight years providing technical support in a professional IT environment
• Excellent oral and written communication skills
• Strong multi-tasking skills
• Must be able to work independent

PREFERRED REQUIREMENTS

• Microsoft Certified Solutions Expert (MCSE) Certification – Core Infrastructure or equivalent.
• Microsoft Certification Azure fundamentals or higher

PERSONAL ATTRIBUTES

• Integrity, honesty and personal responsibility

• Values employees and can genuinely articulate their positive contributions
• Values teamwork and understands the importance of collaboration
• Strong listening and comprehension skills
• Ability to work independently, proactively and creatively while exercising sound judgment in a fast-paced and results driven environment
• Strong written and verbal communication skills
• Analytical skills with high degree of accuracy
• Ability to adhere to strict federal and business compliance and confidentiality rules

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.

UnityBPOis an equal opportunity employer. Decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, or national origin.