System Administrator – Entry

Roseman Advance Computer Technology and Solutions Corp; Columbia (MD); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401k retirement plan with company %

Annual bonuses based on performance

PTO and paid holidays

Bi-monthly pay cycles

Job summary

RACTSOL Corp. is seeking a System Administrator in the United States to support IT systems, troubleshoot issues, and maintain infrastructure including servers, storage, and virtualization.

The role requires a Bachelor’s degree with 3-5 years of systems administration experience and Security+ (DoD 8570 IAM Level 1) certification, with duties spanning Tier 1–2 support and operations. The position emphasizes managing accounts/workstations across Linux, UNIX, and Windows, plus ongoing maintenance

Qualifications

• Bachelor’s degree with 3-5 years of systems administration experience.
• DoD Directive 8570 IAM Level 1 certification (Security+).
• Experience with IT system implementation, troubleshooting, and maintenance.
• Proficiency in managing user accounts and workstations.

Responsibilities

• Supports implementation, troubleshooting, and maintenance of IT systems.
• Manages IT system infrastructure, day-to-day operations, monitoring, and problem resolution for devices.
• Provides Tier 1 and Tier 2 support and escalation handling.
• Supports dispatch system and hardware problems and participates in resolutions.
• Configures and manages virtualization, storage, Linux/UNIX/Windows OS; installs and troubleshoots OS software to improve reliability.
• Other duties as assigned.

Skills

System administration

Troubleshooting

IT support

User accounts management

Workstations management

Education

Bachelor’s degree in IT

Security+ (DoD 8570 IAM Level 1)

Tools

Linux/UNIX

Windows OS

Virtualization

Storage environments

Job description

Are you looking for the opportunity to utilize your IT Systems and Network experience and be part of a growing and innovative IT Management and Tech Support team? RACTSOL focuses on providing our customers with highest quality and professional IT support services to ensure their network and hardware are functioning at peak performance.

System Administrator Job Description:

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance
• Other duties as assigned

Education and Work Experience Requirements:

• Bachelor’s degree with 3-5 years of systems administration experience.
• DoD Directive 8570 IAM Level 1 certification (Security+).
• Experience with IT system implementation, troubleshooting, and maintenance.
• Proficiency in managing user accounts and workstations.

Salary Range: $50,000 – $80,000

Competitive salary commensurate with clearance levels, unique expertise, critical skill sets, experience and qualifications. Additional pay stipend will be considered for qualifying candidates. Refer to our RACTSOL LCAT list for all salary ranges.

Time Off:

• 20(+) days of earned Paid Time Off (PTO) per year
• 11 paid calendar holidays
• 1 paid company holiday
• 5 days of lifestyle leave for new families, emergencies, govt shutdown, etc

Benefits:

• Comprehensive medical, dental, and vision insurance for employees and their families
• 401k retirement plan with a 6% company contribution
• Annual bonuses based on performance, accomplishments, and tenure
• RACTSOL Corp employees are paid on a bi-monthly basis with pay periods ending on the 15th and last day of each month

We look forward to seeing your qualified resume and sharing with you our vision of growth.

H.O.P.E. Through Innovative Technology (Helping Other People Everywhere) IT Solutions for Best Business Practices.

Ractsol Corp. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law.

Ractsol Corp. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Ractsol HR at [phone] x03, and [e-mail]