System Administrator * Citrix with a Secret Clearance (On-site)

Davita Inc.; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading federal contracting company is seeking a System Administrator - Citrix with an active Secret Clearance for a full-time role in Washington, DC. The ideal candidate will have over five years of experience with Citrix and Windows Server administration, along with the ability to provide excellent customer service and support. This role involves managing Citrix environments, supporting the Service Desk, and creating essential documentation.

Qualifications

• 5+ years of hands-on experience with Citrix administration.
• 5+ years of Windows Server/Group Policy administration.
• Must hold an ACTIVE SECRET Clearance.

Responsibilities

• Serve as point of contact for Citrix VDI and Windows Server administration.
• Support Tier 3 Service Desk.
• Create and maintain configuration and support documentation.

Skills

Citrix administration

Windows Server administration

Customer service

Interpersonal skills

Organizational skills

Communication skills

Job description

RCG is a growing federal contracting company and Certified as a Great Place to Work. We are looking for strongly qualified people to help support our clients. We are currently seeking a System Administrator - Citrix with an active Secret Clearance for a full-time position (ON SITE) as part of an ongoing contract in Washington, DC. Includes occasional after-hours or weekend support for maintenance, outage resolution, or other service support requested by the Government.

Please note: Due to the secure nature of this government agency, all candidates must be U.S. citizens and hold a current and active Secret clearance.

The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.

Duties and Responsibilities:

• Serve as point of contact for overall management and administration of work under this task with a focus on Citrix VDI and Windows Server administration


• Supports Tier 3 Service Desk


• Create and maintain knowledge base, configuration and support documentation


• Create documentation, diagrams, and flowcharts detailing automation and administrative processes


• Deliver cross-training to staff on specialized technology products; Provide input to various daily, weekly, and/or monthly reports as needed.

Citrix:

• Provide technical support, system administration, and engineering for the Citrix environment (XenApp/XenDesktop, Storefront); Function as technical escalation point for large scale or aging end-user problems


• Analyze performance data to provide resources utilization information


• Engineer packages and deployments of operating system image and end user device software via Wyse Management Server (WMS), Citrix PVS, and MECM


• Participate in a collaborative design and solution delivery environment with Data Center Operations


• Employ QA methodologies to ensure consistent and reliable service


• Perform maintenance and lifecycle management of Citrix infrastructure

Required Qualifications:

• Must hold an ACTIVE SECRET Clearance


• 5+ years of hands-on experience with Citrix administration


• 5+ years of Windows Server/Group Policy administration


• Hands-on experience with Dell Wyse zero client administration


• Strong customer service and interpersonal skills as demonstrated by a work history reflecting ability to work well in a team


• Excellent verbal and written communication skills in the English language.


• Excellent administrative skills: organized, efficient, and versatile.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.