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Oracle in the United States is seeking a field technician to perform on-site hardware installation, troubleshooting, and maintenance with limited supervision. You will validate cabling and monitor networks to ensure error-free connections while addressing routine incidents and escalating complex issues to senior technicians.
As a technical liaison, you will participate in trainings aligned with corporate objectives and support resiliency, reliability, and availability of critical data center
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Conducts end-to-end hardware installation and troubleshooting with limited supervision. Validates cabling, and problem solving to establish error free connections with limited guidance. Monitors, reviews, and analyzes ticket queues addressing common incidents and escalating more complex or unresolved issues to senior technicians. Participates in training that aligns with corporate objectives. Begins to act as a technical liaison for technical and non-technical teams, providing knowledge to identify and resolve resiliency, reliability, and availability risks.
Datacenter Services Operations-Break/Fix and Hardware Maintenance:-Conducts end-to-end on-site hardware installation, removing and troubleshooting hardware without disturbing critical infrastructure, and configurations, with limited supervision.-Replaces server components and upgrades servers for existing customer base, with supervision.
-Implements designed and defined network communications and solutions,
including cabling and networking equipment, following general guidance,
and providing coaching and mentoring to peers.
-Validates cabling, checking network environment build and connectivity is
established, scripting to verify that devices are connected and free from
transmission errors, link errors, and bottlenecks, and problem solving to
establish error free connections with limited guidance.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $27.64 to $56.83 per hour; from: $57,500 to $118,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
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