System Administrator 2-IT

Information Technology Senior Management Forum; Kansas City (MO); On-site; USD 58,000 - 118,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off

Paid holidays

Disability & life insurance

Job summary

Oracle is seeking a skilled on-site hardware technician to support datacenter operations in the United States. You will conduct end-to-end hardware installation and troubleshooting with limited supervision, ensuring resilience and availability of critical infrastructure.

Responsibilities include server component replacement and upgrades, cable installation, and coordinating with senior technicians. The role emphasizes reliability and collaboration across technical and non-technical teams.

Qualifications

• End-to-end hardware installation and troubleshooting.
• Ability to replace server components and upgrade servers with supervision.
• Networking cabling and equipment installation following guidance.
• Verify cabling and connectivity, troubleshoot to prevent transmission errors.

Responsibilities

• Conduct on-site hardware installation and troubleshooting with minimal supervision.
• Replace and upgrade server components for existing customers.
• Implement network cabling and equipment per design, mentoring peers.
• Validate connectivity and report issues to senior technicians.

Skills

Break/Fix Maintenance

Hardware Maintenance

Hardware Software Installs

Server Hardware

Troubleshooting

Job description

Conducts end-to-end hardware installation and troubleshooting with limited supervision. Validates cabling, and problem solving to establish error free connections with limited guidance. Monitors, reviews, and analyzes ticket queues addressing common incidents and escalating more complex or unresolved issues to senior technicians. Participates in training that aligns with corporate objectives. Begins to act as a technical liaison for technical and non-technical teams, providing knowledge to identify and resolve resiliency, reliability, and availability risks.

Responsibilities

• Datacenter Services Operations-Break/Fix and Hardware Maintenance: Conducts end-to-end on-site hardware installation, removing and troubleshooting hardware without disturbing critical infrastructure, and configurations, with limited supervision.
• Replaces server components and upgrades servers for existing customer base, with supervision.
• Implements designed and defined network communications and solutions,
  including cabling and networking equipment, following general guidance,
  and providing coaching and mentoring to peers.
• Validates cabling, checking network environment build and connectivity is
  established, scripting to verify that devices are connected and free from
  transmission errors, link errors, and bottlenecks, and problem solving to
  establish error free connections with limited guidance.

Qualifications

Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $27.64 to $56.83 per hour; from: $57,500 to $118,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

Required Skills

• Break/fix Maintenance Support
• Hardware Maintenance
• Hardware Software Installs
• Server Hardware
• Troubleshooting

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.