System Administrator

The 20; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

The 20 LLC is a nationwide MSP seeking a System Administrator to ensure stable operations of servers, desktops, and network equipment, and to deliver proactive support for internal staff and client environments.

You will install, upgrade, and troubleshoot components, document configurations, and collaborate with project teams to plan upgrades. Travel to client locations may be required; 4–6 years of IT experience and strong Microsoft tech skills are preferred.

Qualifications

• Associate or Bachelor degree in CS/IT/System Administration or equivalent required.
• 4–6 years IT administration experience.
• Certifications in Microsoft or other networking fields are a plus.
• Working knowledge of virtualization (VMware/Hyper-V) and networking.
• Experience with scripting and automation tools.
• Strong knowledge of IT strategy, security, storage, data protection, and disaster recovery.

Responsibilities

• Maintain, configure, and operate computer systems, servers, workstations, and networking equipment.
• Install and upgrade computer components and software.
• Troubleshoot hardware and software errors; document problems and resolutions.
• Provide documentation and specifications for planning/upgrades to IT infrastructure.
• Lead desktop and helpdesk support to minimize disruptions and ensure smooth operations.
• Travel on-site to client locations to provide hands-on support and implement solutions.

Skills

Windows Server

Active Directory

Azure AD

Microsoft 365

Exchange

SharePoint

OneDrive

Teams

Intune

VMware

Hyper-V

Networking

Firewall management

Education

Associate or Bachelor degree in CS/IT/Sys Admin

Tools

IT Glue

Kaseya BMS

Kaseya VSA

Job description

The 20 LLC is a nationwide Managed Service Provider MSP and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world class technology solutions and support We are passionate about fostering a collaborative innovative environment where our team members and clients can thrive Were looking for a System Administrator who thrives on solving complex challenges while working side by side with talented teammates In this role youll ensure our systems run seamlessly support both internal teams and client environments and contribute to an IT culture built on trust collaboration and a shared drive for excellence This position offers the opportunity to make a tangible impact through your expertise while working in an environment that values initiative innovation and teamwork

Responsibilities include but not limited to

• Responsible for the maintenance configuration and reliable operation of computer systems network servers workstations and networking equipment
• Install and upgrade computer components and software
• Troubleshoot hardware and software errors by running diagnostics documenting problems and resolutions prioritizing problems and assessing impact of issues
• Provide documentation and technical specifications to Project Team and Manager for planningimplementing of new or upgrades to IT infrastructure hardware or software
• Lead desktop and helpdesk support efforts making sure all desktop applications workstations and related equipment problems are resolved in a timely manner with limited disruptions
• Travel onsite to client locations as necessary to provide hands on technical support troubleshoot issues and implement solutions to ensure continuity of services

Skills & Experience required

• Support for Microsoft technologies including Windows Servers FSMO DNS DHCP etcActive Directory and Azure ADMicrosoft 365 administration including Exchange SharePoint OneDrive and Teams OnlineIntune management
• Virtualization technologies including VMware and Hyper VFirewall management and troubleshootingKnowledge and experience with complex networking environmentsDeep understanding of Active Directory Group Policy and file sharing
• Recommended knowledge skills and competencies Experience with all modern operating systemsExperience with documentation platforms such as IT GlueExperience with Kaseya BMS and VSA

Qualifications for System Administrator

• Associate or Bachelors degree in Computer Science Information Technology System Administration or a closely related field or equivalent experience required
• 4 6 years of IT administration experienceSystem administration and IT certifications in Microsoft or other network related fields are a plusWorking knowledge of virtualization VMWare Hyper V or equivalentStrong knowledge of systems and networking software hardware and networking protocolsExperience with scripting and automation toolsA proven track record of developing and implementing IT strategy and plansStrong knowledge of implementing and effectively developing helpdesk and IT operations best practices including expert knowledge of security storage data protection and disaster recovery protocols

Physical Demands

• The physical demands below describe the essential job functions needed to complete this job Consistent hand and finger dexterity necessary to operate computer equipmentConsistently required to sit stand walk talk hear and seeRoutine use of hands to typeOccasional need to stoop kneel crouch twist crawl reach and stretchConsistent vision abilities required; close vision depth perception and ability to focusMay require travel dependent on company needsOccasional need to lift andor move up to 30 pounds

The statements contained in this job description are intended to describe the general nature and level and of work being performed by associates assigned to the job They are not intended to be interpreted as an exhaustive list of all responsibilities duties and skills required of the individuals holding this position