System Administrator

Framework Ventures; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

IT equipment support

Meal & commute allowance

Medical insurance

Well-being allowance

Snacks in the office

Job summary

BitGo is seeking an experienced System Administrator to ensure the health and security of their IT infrastructure. Responsibilities include installing software and hardware, managing help desk tools, and maintaining the performance of systems. The ideal candidate should have over 6 years of experience in similar roles and must be proficient in various systems like Google Workspace and Slack. The role is onsite in the Bangalore office and offers a competitive salary along with several benefits.

Qualifications

• 6+ years of relevant experience required.
• Experience as an IT Specialist or similar role.
• Knowledge of endpoint deployment and patch management.

Responsibilities

• Install and configure software and hardware.
• Manage IT help desk and technology tools.
• Monitor performance and maintain systems.

Skills

System security

Problem-solving

Communication skills

Resourcefulness

Tools

Google Workspace

Slack

JAMF

Intune

macOS

Ubuntu

Job description

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information, visit www.bitgo.com.

We are looking for an experienced System Administrator who has a growth mindset. In this role, this individual will be responsible for the health, security, and efficiency of our IT infrastructure. The ideal candidate should have hands‑on experience in managing users, applications, and policies within Okta and is committed to maintaining a secure and streamlined access experience for our employees.

Responsibilities

• Install and configure software and hardware.
• Manage IT help desk and technology tools.
• Provision accounts and configure & deploy workstations.
• Monitor performance and maintain systems according to requirements.
• Manage and support company‑wide SaaS tools, including Slack, Atlassian, Google Workspace, and others.
• Manage MDM policies and endpoint patching (Jamf, Intune, Kandji).
• Ensure security policies are followed.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Maintain an internal wiki with technical documentation, manuals, and IT policies.
• Follow the change management process.
• Maintain accurate asset inventory.
• Perform other IT related responsibilities as assigned.

Required Qualifications

• Minimum of 6+ years of relevant experience.
• Proven experience as an IT Specialist, IS Technician, or similar role.
• Experience with endpoint deployment, network (LAN, WAN) and patch management.
• Knowledge of system security.
• Familiarity with various operating systems and platforms, specifically Google Workspace, Slack, JAMF, Intune, macOS, and Ubuntu.
• Resourcefulness and problem‑solving aptitude.
• Excellent communication skills.
• Ability to analyze and prioritize incoming requests and alerts.
• Self‑motivated and research‑driven.
• Availability off hours for urgent requests and weekly IT meetings.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of open communication, collaboration, accountability, craftsmanship, and a client‑first approach. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want to be part of the team that changes the world’s financial markets.

Benefits

• Competitive salary.
• IT equipment support for work.
• Meal & commute allowance.
• Medical insurance.
• Attractive well‑being allowance (comprises medical, wellness and fitness aspects).
• Snacks: on‑the‑house in the Bangalore office.
• Great/talented workforce to learn and grow with.

This role requires working onsite (Monday to Friday) at the Bangalore office. Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed finance.