System Administrator

General Dynamics Information Technology (GDIT); Fort Bragg (NC); On-site; USD 60,000 - 81,000; Full time

Job summary

General Dynamics Information Technology (GDIT) is seeking a Systems Administrator to join a cohesive service desk team supporting enterprise IT. You will install, configure, and troubleshoot enterprise devices and networks, using SCCM and Active Directory to deploy images and manage users.

Strong communication and problem-solving across multiple locations are essential. The role requires DoD 8570 IAT Level II certification, US Citizenship, and active TS/SCI clearance.

Qualifications

• DoD 8570 compliant for IAT Level II
• MS Windows 7/10 Operating System experience
• Experience with VPN technologies
• Experience with virtualization technology (VMware) desired
• Experience with configuration of Android and iPhones

Responsibilities

• Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment
• Utilize a configuration baseline for mobile and desktop configurations including patches and operating systems
• Troubleshoot and deploy images using SCCM and Active Directory
• Monitor, manage, and secure user mobile devices via MDM software
• Resolve incidents across multiple locations and networks; coordinate with teams and track changes

Skills

Backup and Recovery

Operating Systems

Software Updates

Troubleshooting

Virtual Environments

Education

DoD 8570 compliant for IAT Level II

Tools

VMware

SCCM

Active Directory

VPN technologies

Cisco Call Manager

Job description

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Skills:

Backup and Recovery (Software),Operating Systems (OS),Software Updates,Troubleshooting,Virtual Environments

Certifications:

CompTIA - Security+ - CompTIA - CompTIA

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Utilize mobile device management software to monitor, manage, and secure user mobile devices. Build and deploy mobile solutions based on customer requirements. Performs intense troubleshooting and problem resolution for multiple locations and networks. Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system. Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

WHAT YOU’LL NEED TO SUCCEED:

Education/Certification:

• DoD 8570 compliant for IAT Level II

Required Technical Skills:

• MS Windows 7/10 Operating System
• Microsoft Office 2010 or later
• Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
• Experience with VPN technologies
• Experience with virtualization technology (VMware) desired
• Experience with configuration of Android and iPhones
• Experience with Cisco Call Manager
• Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
• Effective communications and listening skills.

Location:

• On Customer Site - Ft Liberty, NC

Clearance:

• Must have active TS/SCI clearance

Citizenship Required:

• US Citizenship

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in intelligence at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for securing the mission.

The likely salary range for this position is $59,500 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans