System Administrator

General Dynamics - IT; Fort Bragg (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Growth opportunities

Internal mobility support

Competitive pay & PTO

401K with company match

Job summary

General Dynamics - IT in Fort Bragg, NC is seeking a Systems Administrator to support enterprise IT, maintaining system health and ensuring mission readiness.

Qualified candidates will hold DoD 8570 IAT Level II, with experience in SCCM, Active Directory, VMware, VPN, Cisco Call Manager, and mobile device management. Must have TS/SCI clearance and enjoy a collaborative service desk environment.

Qualifications

• DoD 8570 compliant for IAT Level II.

Responsibilities

• Install and troubleshoot enterprise computers, mobile devices, and related IT equipment.
• Use SCCM and Active Directory to troubleshoot and deploy images.
• Manage mobile devices with MDM to monitor and secure user devices.
• Build and deploy mobile solutions based on customer requirements.
• Troubleshoot incidents across multiple locations and networks via a ticketing system.
• Support POTS and Cisco Call Manager devices; coordinate with teams.
• Collaborate with CRM/SharePoint teams to resolve content/permissions issues.

Skills

SCCM/Active Directory

VMware

VPN technologies

Mobile device management

Communication

Independent work

Education

DoD 8570 compliant for IAT Level II

Tools

SCCM

Active Directory

SharePoint

CRM

Cisco Call Manager

Job description

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Utilize mobile device management software to monitor, manage, and secure user mobile devices. Build and deploy mobile solutions based on customer requirements. Performs intense troubleshooting and problem resolution for multiple locations and networks. Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system. Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

WHAT YOU’LL NEED TO SUCCEED:

Education/Certification:

• DoD 8570 compliant for IAT Level II

Required Technical Skills:

• MS Windows 7/10 Operating System
• Microsoft Office 2010 or later
• Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
• Experience with VPN technologies
• Experience with virtualization technology (VMware) desired
• Experience with configuration of Android and iPhones
• Experience with Cisco Call Manager
• Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
• Effective communications and listening skills.

Location:

• On Customer Site - Ft Liberty, NC

Clearance:

• Must have active TS/SCI clearance

Citizenship Required:

• US Citizenship

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in intelligence at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for securing the mission.

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