System Administrator

Golden Resources Group; Cincinnati (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Family-first culture

Career development & mentorship

Community impact initiatives

Job summary

Golden Technology is seeking a System Administrator to manage Windows Server, Active Directory, and Microsoft 365 environments, with VMware vSphere and VDI support. The role emphasizes automation, on-call readiness, and clear incident communication.

The successful candidate will have 3–5 years of enterprise admin experience, strong troubleshooting skills, and a collaborative approach to infrastructure improvements in a hybrid environment.

Qualifications

• 3–5 years of enterprise system administration experience.
• Strong Windows Server, Active Directory, and Group Policy experience.
• Experience with Microsoft 365 / Office 365 administration and troubleshooting.
• VMware vSphere administration and troubleshooting experience.
• Proficient in PowerShell to automate tasks and improve efficiency.
• Ability to troubleshoot, document, and communicate clearly; on-call rotation participation.

Responsibilities

• Manage and support Windows Server environments, AD, and Group Policy.
• Administer Microsoft 365 services including Exchange Online and Teams.
• Provide VMware vSphere, Horizon/AVD, and storage-related operations support.
• Assist IAM/SSO/MFA workflows and identity integrations with application teams.
• Contribute to automation, scripting, and infrastructure improvements.
• Respond to alerts, document changes, and follow incident escalation processes.

Skills

Windows Server Administration

Active Directory

Group Policy

Microsoft 365

VMware vSphere

VDI (Horizon, AVD)

Backup and Recovery

PowerShell

Automation / Scripting

Troubleshooting & Documentation

On-call rotation

Communication skills

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Okta

SSO

MFA

Microsoft Graph

Ansible

VMware Horizon

Azure Virtual Desktop

FSLogix

Zabbix

Sumo Logic

Job description

System Administrator

• Systems Administration: Monitor, maintain, and support Windows Server environments, infrastructure systems, and related tools to ensure availability, performance, and security.
• Active Directory and Group Policy: Administer Active Directory, security groups, user/group permissions, Group Policy, print services, and related access controls.
• Microsoft 365 Administration: Support Microsoft 365 services, including Exchange Online, Teams, licensing, mailbox administration, user access, and troubleshooting.
• Identity and Access Management: Support IAM, SSO, MFA, lifecycle management, user provisioning/deprovisioning, authentication troubleshooting, and identity integration initiatives in coordination with application owners. Identity management platforms include Active Directory, Entra ID, and Okta.
• VMware Administration: Support VMware vSphere environments, including virtual machines, hosts, clusters, resource monitoring, snapshots, and general troubleshooting.
• Virtual Desktop Infrastructure (VDI) Support: Support virtual desktop environments, including VMware Horizon, Azure Virtual Desktop (AVD), user profile management, access controls, performance troubleshooting, and related technologies.
• Backup, Recovery, and Security: Support backup systems, recovery procedures, patching, security controls, and redundancy strategies to protect company systems and data.
• Storage Administration: Assist with enterprise storage administration, capacity monitoring, configuration, and troubleshooting.
• Azure Administration: Administer and support Azure infrastructure services including virtual machines, storage, networking, RBAC, Azure Virtual Desktop, and related cloud resources.
• SQL Server Operational Support: Provide operational support for SQL Server environments, including service monitoring, SQL Agent job review, backup verification, application/database connectivity troubleshooting, and coordination with database specialists or application teams as needed.
• Automation, Scripting, and Infrastructure Engineering: Use PowerShell, automation tools, APIs, and related technologies to automate routine tasks, improve operational efficiency, support repeatable administration processes, and contribute to infrastructure improvement initiatives.
• Monitoring, Documentation, and Incident Response: Respond to alerts and support tickets, investigate system and application issues, analyze monitoring and logging data, document changes, follow escalation procedures, and provide clear status updates during incidents.
• Vendor and Team Coordination: Work with vendors, internal IT teams, and business users to resolve issues and participate in infrastructure projects involving system deployments, upgrades, migrations, and technology improvements.

Location: Cincinnati, OH downtown

Type: Permanent, full-time

Work Environment: Onsite 5 days per week

Role Summary The System Administrator will help manage, support, and maintain the company s core IT infrastructure, including Windows Server, Active Directory, Microsoft 365, VMware, backup systems, storage, and related infrastructure tools. This role requires a dependable, hands-on administrator who can support production systems, respond to issues, participate in an on-call rotation, and communicate clearly during incidents. The ideal candidate is reliable, organized, comfortable troubleshooting under pressure, and capable of contributing to infrastructure improvements through automation, scripting, and operational best practices as the environment evolves.

This position participates in an on-call rotation, expected to be approximately one week every four weeks.

Key Duties and Responsibilities

• Systems Administration: Monitor, maintain, and support Windows Server environments, infrastructure systems, and related tools to ensure availability, performance, and security.
• Active Directory and Group Policy: Administer Active Directory, security groups, user/group permissions, Group Policy, print services, and related access controls.
• Microsoft 365 Administration: Support Microsoft 365 services, including Exchange Online, Teams, licensing, mailbox administration, user access, and troubleshooting.
• Identity and Access Management: Support IAM, SSO, MFA, lifecycle management, user provisioning/deprovisioning, authentication troubleshooting, and identity integration initiatives in coordination with application owners. Identity management platforms include Active Directory, Entra ID, and Okta.
• VMware Administration: Support VMware vSphere environments, including virtual machines, hosts, clusters, resource monitoring, snapshots, and general troubleshooting.
• Virtual Desktop Infrastructure (VDI) Support: Support virtual desktop environments, including VMware Horizon, Azure Virtual Desktop (AVD), user profile management, access controls, performance troubleshooting, and related technologies.
• Backup, Recovery, and Security: Support backup systems, recovery procedures, patching, security controls, and redundancy strategies to protect company systems and data.
• Storage Administration: Assist with enterprise storage administration, capacity monitoring, configuration, and troubleshooting.
• Azure Administration: Administer and support Azure infrastructure services including virtual machines, storage, networking, RBAC, Azure Virtual Desktop, and related cloud resources.
• SQL Server Operational Support: Provide operational support for SQL Server environments, including service monitoring, SQL Agent job review, backup verification, application/database connectivity troubleshooting, and coordination with database specialists or application teams as needed.
• Automation, Scripting, and Infrastructure Engineering: Use PowerShell, automation tools, APIs, and related technologies to automate routine tasks, improve operational efficiency, support repeatable administration processes, and contribute to infrastructure improvement initiatives.
• Monitoring, Documentation, and Incident Response: Respond to alerts and support tickets, investigate system and application issues, analyze monitoring and logging data, document changes, follow escalation procedures, and provide clear status updates during incidents.
• Vendor and Team Coordination: Work with vendors, internal IT teams, and business users to resolve issues and participate in infrastructure projects involving system deployments, upgrades, migrations, and technology improvements.

Required Skills and Experience

• At least 3-5 years of system administration experience in an enterprise environment.
• Strong experience with Windows Server administration.
• Strong experience with Active Directory, security groups, permissions, and Group Policy.
• Experience supporting Microsoft 365 / Office 365.
• Experience with VMware vSphere administration and troubleshooting.
• Experience with backup/recovery systems and basic infrastructure security practices.
• Experience using PowerShell to automate administrative tasks and improve operational efficiency.
• Strong troubleshooting, documentation, and communication skills.
• Ability to work independently and as part of a team.
• Willingness and ability to participate in an on-call rotation, expected to be approximately one week every four weeks.
• Bachelor s degree in Computer Science, Information Systems, or related field preferred; equivalent experience will be considered.

Preferred Skills

• Familiarity with identity and access management technologies, including Okta, SSO, MFA, PKI, Active Directory Certificate Services (ADCS), or related platforms.
• Experience with infrastructure automation, scripting, APIs, or configuration management tools such as PowerShell, Microsoft Graph, Ansible, or similar technologies.
• Knowledge of enterprise monitoring, observability, logging, or operational support platforms such as Zabbix, Sumo Logic, or similar tools.
• Working knowledge of modern infrastructure technologies including Azure Virtual Desktop (AVD), FSLogix, SQL Server high availability solutions, CI/CD workflows, Azure infrastructure, enterprise storage platforms, or related enterprise technologies.

Ideal Candidate Profile

The successful candidate will be reliable, self-driven, and comfortable owning infrastructure support tasks from start to finish. They should be able to troubleshoot calmly under pressure, communicate clearly during issues, document their work, and follow through on assigned responsibilities. This person does not need to be an expert in every technology area on day one, but they should possess a strong foundation in Windows Server, Active Directory, virtualization, Microsoft 365, and enterprise infrastructure administration, along with an interest in automation, infrastructure improvement, and supporting modern hybrid environments.

Why Golden Technology?

Founded in 1997, Golden Technology has grown from a two-person vision into a trusted partner for Fortune 500 clients nationwide. Along the way, we ve built a culture centered on family, professional growth, and giving back to our communities through our Golden Community initiatives.

Here s What Sets Us Apart

• Family-first culture that values balance and support.
• Career development through mentorship, opportunities, and investment in our people.
• Community impact by dedicating time, talent, and resources to the places we live and work.

What s In It For You

• Exciting opportunities with innovative companies.
• Guidance from a recruiting team with decades of experience.
• A professional, supportive culture built on trust and collaboration.