System Administaror

ActioNet, Inc.; San Antonio (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking IT service provider as a System Administrator in San Antonio, where your expertise will enhance IT practices and support critical communication systems in a major hospital environment. This role emphasizes maintaining system integrity, troubleshooting complex issues, and fostering relationships with vendors to ensure seamless operations. With a commitment to quality and community, this innovative firm offers a collaborative culture that values your contributions and professional growth. If you're ready to make a significant impact in a supportive environment, this opportunity is for you.

Benefits

Medical Insurance

Vision Insurance

Life and AD&D Insurance

401(k) Savings Plan

Education and Professional Training

Flexible Spending Accounts (FSA)

Paid Holidays: 11 per year

Paid Time Off (PTO)

Disability Insurance

Qualifications

• 5+ years in system administration and critical communication systems.
• Expertise in Unified Critical Telecommunication Systems required.

Responsibilities

• Administer nurse call and middleware systems ensuring uptime.
• Maintain documentation and system integrity for IT practices.

Skills

System Administration

Troubleshooting

Documentation

Communication Systems Support

Vendor Management

Education

CompTIA Security +

Assured Compliance and Assessment Solution (ACAS)

Microsoft Windows Server 2022

Job description

ActioNet has an open opportunity for a skilled System Administrator in the San Antonio, TX area. The focus of this initiative is to improve IT practices and mechanisms, ensuring consistent and reliable support for end users without disrupting local operations.

ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.

Clearance: Public Trust

Primary Responsibilities:

1. Administration of nurse call, middleware, wireless messaging servers and appliances.
2. Maintain system integrity, patching and hardening aligned with information assurance.
3. Maintain documentation, information assurance artifacts, system scans, standard operating procedures; backup, disaster recovery and continuation of operations plans, software and hardware list, and risk management documentation.
4. Maintain working relationships with nurse call, middleware, overhead paging, and wireless pocket pager messaging system vendors and knowledge of current technologies.
5. Identify requirements and solutions to improve nurse call alerts and flow processes.
6. Troubleshoot and repair wireless device infrastructure for nurse call, middleware, overhead paging, and wireless pocket pager systems.
7. Respond and troubleshoot issues with nurse call system maintaining system uptime.
8. Provide monthly reports of completed work orders and tasks.
9. Maintain property inventory of nurse call, middleware, paging, and messaging systems.
10. Develop a bill of materials for each project work order.

Required Job Experience:

1. Subject matter expertise in Unified Critical Telecommunication Systems, nurse call, middleware transport, pocket pagers, and public address systems supporting urgent staff.
2. Five years of experience in a production environment.
3. Five years of experience in a major hospital supporting >100+ bed environment.
4. Five years of experience supporting military production systems.
5. Ten years of experience supporting critical communication systems.

Certification (Required):

1. CompTIA Security +
2. Assured Compliance and Assessment Solution (ACAS)
3. Microsoft Windows Server 2022

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services.

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

1. Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
2. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
3. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits:

1. Medical Insurance
2. Vision Insurance
3. Life and AD&D Insurance
4. 401(k) Savings Plan
5. Education and Professional Training
6. Flexible Spending Accounts (FSA)
7. Employee Referral and Merit Recognition Programs
8. Employee Assistance and Identity Theft Protection
9. Paid Holidays: 11 per year
10. Paid Time Off (PTO)
11. Disability Insurance

********Direct Applicants only. No Agencies, No third-party recruiters, please********

ActioNet Core Value #1 - Instill Integrity In Everything We Do