Systechcorp Private Limited Hiring For Network Voice Engineer at Remote

Systechcorp Private Limited; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Network Voice Engineer to join their dynamic team. In this remote role, you will design and maintain complex voice network systems, ensuring stability and reliability using cutting-edge technologies like Genesis Cloud and Five9. You will troubleshoot network issues, collaborate with IT teams, and ensure compliance with industry standards. The ideal candidate will have a strong background in voice technologies and excellent communication skills, thriving in a fast-paced environment. Join this forward-thinking company and make a significant impact in the world of voice engineering.

Qualifications

• 5+ years of experience in network voice engineering.
• Expertise in UCaaS platforms like Genesis Cloud and Five9.
• Strong troubleshooting and analytical skills.

Responsibilities

• Design, implement, and maintain complex voice network systems.
• Troubleshoot and resolve voice network issues effectively.
• Ensure stability and compliance of voice network systems.

Skills

Voice Network Engineering

Troubleshooting Skills

Analytical Skills

Communication Skills

Problem-Solving Skills

Knowledge of DNS, DHCP, TCP/IP

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

Genesis Cloud

Five9

Cisco Call Manager

Oracle/Acme Packet Session Border Controllers

Job description

Job Description

Hi All,

We are hiring for Network Voice Engineer

JD:

Experience: 5+ yrs
Location: Remote (night shift)
Notice Period: 30 days to immediate

What you will take on:

1. Design, implement and maintain complex voice network systems and infrastructure using Genesis Cloud, Five9, and other UCaaS technologies as well as Oracle/Acme Packet Session Border Controllers.
2. Troubleshoot and resolve complex voice network issues, specifically in relation to these technologies.
3. Ensure the stability and reliability of the voice network system, specifically utilizing these technologies.
4. Collaborate with other IT teams to ensure integration and interoperability of voice network systems with other systems, specifically those utilizing these technologies.
5. Monitor and analyze voice network performance and utilization, and recommend changes as needed, specifically utilizing these technologies.
6. Maintain network documentation, including network diagrams, procedures, and policies, specifically in relation to these technologies.
7. Ensure compliance with industry standards and regulations, specifically in relation to these technologies.
8. Experience of network fundamentals and deep understanding of DNS, DHCP, TCP/IP, routing, switching etc.
9. Strong troubleshooting skills in order to identify network and voice issues and resolve/mitigate the issues quickly.
10. Experience in implementing, running and maintaining a 24/7 production environment.
11. Experience in providing architecture/system documentation and should have strong communication skills in general.

Our new team member will need:

1. Bachelor’s degree in computer science, Information Technology or related field.
2. Minimum 5 years of experience in network voice engineering.
3. Expertise in at least one of the following UCaaS platforms:
1. Genesis Cloud (Strongly preferred)
2. Five9
3. InContact
4. Expertise in voice technologies such as SIP, RTP, H.323, MGCP, SCCP, and/or VoIP, specifically in relation to these technologies.
5. Experience with Cisco Call Manager, Unity Connection, and Cisco Contact Center Enterprise.
6. Experience with voice gateways, Oracle/Acme Packets Session Border Controllers, and other voice network infrastructure components, specifically in relation to these technologies.
7. Strong analytical and problem-solving skills.
8. Excellent communication and teamwork skills.
9. Ability to work in a fast-paced environment and manage multiple priorities.
10. Excellent analytical and problem-solving skills, creative thinking and design skills.
11. Strong written, verbal, and interpersonal communication skills.

Interested Revert on:

[Confidential Information]
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