SY 26-27 Central Office Receptionist - ML & SpEd Support

Fitchburg School District; Fitchburg (MA); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health benefits through City of Fitchb

Job summary

Fitchburg School District is seeking an MLE Secretary/Central Office Receptionist to provide high‑level secretarial and administrative support to the Director of Multilingual Education and Family Engagement and Central Office duties.

The role requires strong organizational and communication skills, bilingual Spanish preferred, and proficiency with Microsoft Office, Google Docs, and district databases. 12‑month, 260‑day calendar with competitive benefits.

Qualifications

• High school diploma or equivalent; AA or BA degree preferred.
• Bilingual Spanish preferred; other languages considered.
• Ability to navigate computer programs and multitask for Central Office needs.
• Works cooperatively and effectively in a team environment.
• Strong organizational skills with attention to deadlines.

Responsibilities

• Monitor and screen incoming visitors to determine and direct their appointments.
• Greet visitors and provide a welcoming environment.
• Receive, sort, and distribute incoming mail; manage calls.
• Support enrollment and MLE departments with data and reports.
• Maintain communication with ESL families and Multilingual families.

Skills

Bilingual Spanish

Organizational skills

Communication skills

Education

High school diploma or equivalent

AA or BA degree preferred

Tools

Microsoft Office

Google Docs

ASPEN

Job description

Job Description

Fitchburg Public Schools believes deeply in the potential for every student to succeed and works tirelessly each day to create an anti-racist school environment that is built around high expectations, an inclusive and welcoming culture, and an expectation of excellence for all. Fitchburg's goal is to increase personal growth, both academic and social-emotional, to obtain the highest level of achievement for every student. Fitchburg Public Schools

The vision of each of the Fitchburg Public Schools is to provide learning experiences that engage all students in achieving high academic standards while developing intellectual rigor, creative interest, and social characteristics that prepare them for the challenges of living successfully and productively as citizens of this new century.

Job Summary: The MLE Secretary/Central Office Receptionist provides a high level of secretarial, administrative, and operational support to the Director of Multilingual Education and Family Engagement and Central Office duties.

Qualifications:

• High school diploma or equivalent (GED), AA or BA degree preferred;
• Bilingual Spanish preferred, other languages considered;
• Ability to navigate through various computer programs while multitasking and responding to Central Office/Reception needs;
• Works cooperatively and effectively in a team environment;
• Ability to recognize and resolve discrepancies with minimal assistance;
• Must possess excellent organizational skills. Strong attention to detail and ability to meet deadlines in a timely manner;
• Possess knowledge of computers for word processing, data management, information retrieval, telecommunications, and database and spreadsheet programs, including but not limited to, Microsoft Office suite, Google Docs, and ASPEN;
• Good knowledge of spelling and grammar in the English language;
• Demonstrated ability to communicate clearly and effectively, both orally and in writing;
• Ability to work independently and exercise good judgment to support daily operations;
• Ability to establish and maintain positive interpersonal relationships and work collaboratively;
• Ability to work effectively with teachers, support staff, and parents and advocate for children in order to effectively problem solve;
• Strong interpersonal, communication, and organizational skills and ability to work with all stakeholders;
• Belief in the commitment to increasing personal growth, both academic and social-emotional, to obtain the highest level of achievement for every student.

The MLE Secretary/Central Office Receptionist will:

• Monitor and screen incoming visitors to determine and direct their appointments;
• Provide a welcoming environment to all visitors by greeting each visitor;
• Receive, sort, and distribute incoming mail and outgoing mail;
• Answer incoming calls and direct/transfer callers to appropriate personnel;

Central Office Receptionist Duties:

• Monitor and screen incoming visitors to determine and direct their appointments;
• Provide a welcoming environment to all visitors by greeting each visitor;
• Receive, sort, and distribute incoming mail and outgoing mail;
• Answer incoming calls and direct/transfer callers to appropriate personnel;
• Troubleshoot incoming calls/inquiries to determine appropriate assistance;

MLE Secretary Duties:

• Order supplies for the Enrollment Department and MLE Department;
• Work collaboratively with the Enrollment Department to identify incoming Multilingual students;
• Collect and manage EDWIN Reports as needed;
• Monitor New LEP student screening results and update Screener Scores in district databases;
• Distribute supplies to and maintain communication with ESL Teachers as needed;
• Communicate with Multilingual families as needed;
• Work collaboratively with Family and Community Engagement Coordinator;
• Provide data and information reports to the Director of Multilingual Education;
• Distribute supplies MLE Department to schools

Reports to: Director of Multilingual Education and Family Engagement

Evaluated by: Director of Multilingual Education and Family Engagement

Terms of Employment/Salary/Work Year: 260 days (12 months)

As negotiated by the Fitchburg School Committee and the Fitchburg Education Association (FEA).

Competitive and comprehensive health benefits are offered through the City of Fitchburg; www.fitchburgma.gov/benefits

An offer of employment is contingent upon the successful completion of NCBC (fingerprinting) and CORI prior to your start of employment.

The responsibilities and duties listed are illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties may be assigned as required.

Notice of Non-Discrimination The School Committee’s policy of nondiscrimination extends to students, employees, and the general public with whom it does business. Fitchburg Public Schools does not discriminate on the basis of race, color, religion, creed, national origin, gender, sexual orientation, gender identity, age, or disability in admission to, access to, employment in, or equal treatment in its programs and/or activities in compliance with state and federal law. Questions related to this policy must be addressed to: The Office of Human Resources, 376 South Street, Fitchburg, MA 01420, [e-mail]

SY 26-27 Central Office Receptionist - ML & SpEd Support

Fitchburg School District Central Office - Fitchburg, Massachusetts Open in Google Maps

This job is also posted in Fitchburg Public Schools

Position Type: Full-Time
Salary: $54,905 to $57,148 Per Year

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Eva Kelly , Director of MultiLingual Leraning
• Fitchburg Public Schools
• Email: [e-mail]