Switchboard Operator/Receptionist Full-time

Universal Health Services; Radcliff (KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Prescription drug plan

401k with match

Paid time off

Sign-on bonus

Free meals during shifts

Career development opportunities

Job summary

Lincoln Trail Behavioral Health System is seeking a Switchboard Operator to provide a welcoming and professional experience for all callers and visitors at our facility in Kentucky. The role focuses on reception support, handling phone communications, and directing walk-in traffic with courtesy and compassion.

Ideal candidates have at least six months of switchboard experience, a high school diploma, and excellent communication skills.

Qualifications

• High School diploma or equivalent.
• Six months switchboard experience required.
• Excellent communication skills essential.
• Ability to read and comprehend simple instructions and memos.

Responsibilities

• Provide exceptional reception support to visitors and callers.
• Manage telephone communications and direct walk-in traffic professionally.
• Support a welcoming and efficient experience for all contacts with our organization.

Skills

Communication skills

Reading comprehension

Education

High School diploma

Job description

Responsibilities

Lincoln Trail Behavioral Health System is a 140‑bed hospital offering inpatient services for adolescents, adults, military, veterans and first responders. Lincoln Trail Behavioral Health System has a spacious cafeteria, gymnasium, art/activity room, group rooms, classrooms and other areas to create a pleasant atmosphere for patients and their families. Lincoln Trail Behavioral Health System’s quality services are provided by psychiatrists, licensed therapists, certified alcohol and drug counselors, activity therapists and teachers. Also, care is given by registered nurses 24 hours a day. Since 1986, Lincoln Trail Behavioral Health System has been a proven psychiatric care provider in mental health and substance use.

Website: https://www.lincolnbehavioral.com

As a Switchboard operator, you'll play an important role in creating a welcoming and professional experience for everyone who connects with our organization.

Job Duties/Responsibilities:

Provide exceptional reception support by:

• Assisting visitors and callers
• Managing telephone communications
• Directing walk‑in traffic with professionalism, courtesy, and compassion

Benefit & Rewards Highlight

This opportunity provides the following:

• Challenging and rewarding work environment
• growth and development opportunities
• competitive compensation
• medical, dental, vision and prescription drug plan
• 401k with company match and discounted stock plan
• generous paid time off
• Retention and Sign on Bonus
• Employee free meals during shifts
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and demonstrates competence in the human stages of growth and development.

The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or general education degree
• Six months switchboard experience
• Must have excellent communication skills
• Must be able to read and comprehend simple instructions, short correspondence, and memos.

Physical Demands

The physical demands as described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear, and taste or smell. The employee is occasionally required to sit and climb or balance.

The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.