Switchboard Operator

Hospital Sisters Health System; Springfield (IL); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Health coverage

Paid Time Off

Retirement benefits

Education Assistance

Adoption Assistance

Wellness program

Life insurance

Job summary

HSHS Medical Group is seeking a Switchboard Operator in Springfield, IL. You will be the first point of contact for patients, delivering welcoming, clear, and efficient communication to bridge needs with care.

This 16-hour-per-week daytime role in the Nursing department emphasizes strong clerical skills, basic computer use, and outstanding customer service. High school diploma or GED is required; switchboard experience is preferred.

Qualifications

• High School Diploma or GED required.
• Switchboard experience preferred; clerical experience required.
• General office experience and typing skills required.

Responsibilities

• Provide welcoming, clear and efficient communication between patients and their needs.
• Start communication with a high level of customer service.
• Handle switchboard duties and basic clerical support as needed.

Skills

Switchboard experience

Clerical experience

Typing

Computer skills

Education

High School Diploma or GED

Job description

Pay Range: $17.00 - $23.80

A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.

Our Switchboard Operators at HSHS have a small window of time to make a wonderful impression with our patients. Operators provide welcoming clear and efficient communication that provides a critical bridge between our patients and their needs and start communication off with the highest level of customer service possible.

Position Specifics:

• Department: Nursing
• Core Function: Support Services
• Schedule: Daytime, 16 hrs/wk
• Facility: St John's Springfield
• Location: Springfield, IL

Education

High School Diploma or GED - Required

Experience

Switchboard - Preferred

Clerical - Required

Previous switchboard experience - Preferred

General office experience i.e. typing computer skills - Required.

Certifications Licenses and Registrations

Not Required

Scheduled Weekly Hours:

16

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

• Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
• Retirement benefits including HSHS contributions.
• Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
• Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!
• Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!

Benefits

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process

Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants.

Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions.

These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS.

Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at [e-mail]