Swim School Leader: Teach, Lead & Grow Enrollment

SafeSplash Lancaster, PA; Cornwall (Lebanon County); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunities for advancement

Paid time off

Training & development

Job summary

SafeSplash Lancaster is seeking a dedicated Swim School Manager to lead our team across Lititz, Lebanon, and Hershey, PA. You’ll teach on deck and guide staffing, enrollment, and family experiences to deliver lifesaving swimming skills.

You’ll manage instructors, plan schedules, and drive local marketing while upholding safety and a positive culture. Competitive pay and growth opportunities available.

Qualifications

• A genuine passion for working with children
• Experience supervising staff or working in a customer-facing role (aquatics, childcare, fitness, retail, or similar)
• Calm, friendly professionalism when interacting with parents
• The ability to motivate, coach, and develop a team
• Comfort in the water for extended periods, and the ability to stand and lift swim equipment
• Willingness to earn CPR, First Aid, and Lifeguard certifications (we pay for them)
• 18 years or older, with a valid driver’s license and reliable transportation to travel between Lititz, Lebanon, and Hershey.

Responsibilities

• Train, mentor, and support swim instructors
• Build instructor schedules and problem-solve
• Model our core values and help create a positive, accountable team culture
• Be the go-to person for parents: answer questions, resolve concerns, and handle escalations with care
• Support operations, including enrollment, billing questions, and class placement
• Watch for ways to improve the family experience, from check-in to class flow
• Follow up on leads and convert inquiries into enrollments
• Help plan and carry out local marketing, community events, and partnerships
• Work to grow enrollment and keep current families coming back
• Teach group and private swim lessons to students of all ages and abilities using the SafeSplash curriculum and teaching philosophy
• Help oversee pool safety, cleanliness, and daily opening and closing procedures
• Spot facility issues early and see them through to resolution
• About 40 hours per week, mostly weekday afternoons and evenings plus Saturday mornings
• Never Sundays, Friday nights, or Saturday nights
• SafeSplash Lancaster is an equal opportunity employer.

Skills

People supervision

Customer service

Leadership

Water safety

Tools

CPR/First Aid/Lifeguard certifications

Job description

SafeSplash Lancaster is seeking a dedicated Swim School Manager to lead our team across Lititz, Lebanon, and Hershey, PA. You’ll teach on deck and guide staffing, enrollment, and family experiences to deliver lifesaving swimming skills.

You’ll manage instructors, plan schedules, and drive local marketing while upholding safety and a positive culture. Competitive pay and growth opportunities available.