Swim Instructor/Lifeguard/Customer Service Representative

Usswimschools; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Usswimschools seeks dedicated and energetic Swim Instructors to teach swimming lessons to children and adults, while prioritizing safety and enjoyment. Candidates should possess strong communication skills, a love for water, and a commitment to ongoing training. Join a team focused on impactful learning experiences and community safety.

Benefits

Paid training

Flexible schedule

Opportunities for advancement

Birthday off and paid

Annual PTO after 3 months

Qualifications

• Enthusiastic personality and comfortable in water.
• Must maintain certifications throughout employment.
• Must complete British Swim School training.

Responsibilities

• Instruct swimming lessons according to British Swim School program standards.
• Assist customers with inquiries about accounts and progress.
• Work flexible hours including evenings, weekends, and holidays.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits

• Competitive pay based on experience and with possible opportunities for bonuses
• Paid training
• Opportunities for internal advancement
• Birthday off and paid
• Annual PTO after 3 months

The Position:
At British Swim School, we teach fun swim lessons, but that’s not all! We shoot through the water like torpedoes toward our swimmers’ goals! We are a team of fun-loving people that are serious about saving lives and having fun while doing it!

Working at British Swim School you will notice that...

• We look for bright, energetic people, willing to roll up their sleeves, take on new assignments, and juggle many things at once while happily asking, “is that all you’ve got?”
• In return for your efforts, you’ll have an opportunity to work for a fast-growing, creative, and culture-driven company with a prudent opportunity for growth. You’ll also get to help promote a life-changing learning experience and growing team every day.

Being a swim instructor, you will be provided the training to teach swim lessons to children and adults, starting at 3-months old, following the British Swim School aquatics program that is gentle, fun, and progressive. You will be assigned to a class schedule developed by manager(s) and interact with swimmers, and parents and/or guardians.

The position will also cross-train as a Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.

Typical Swim Instructor Responsibilities:

• Reports directly to and supports the Aquatics Manager and/or Business Owner(s).
• Instructs swimming lessons in accordance with British Swim School training and program standards, maintaining certifications throughout employment.
• Work a flexible schedule that may include evenings (4pm-8pm), weekends (8am- 1pm), and holidays as required by business needs.
• Work in an environment where noise levels are usually moderate to high and be in the water for the duration of the shift.

Typical Deck Ambassador Responsibilities:

• Setting up and breaking down the pool deck area before and after each shift.
• Checking water chemistry and temperature prior to swim lessons.
• Welcoming students and parents/guardians to the pool deck area.
• Answering customers' questions about their account, their child’s progress, or about the program.
• Assist swim instructors and managers when needed during swim lessons.
• Post media content and monitor social media platform

Minimum Qualifications

• High school diploma, equivalent, or in the process of completion.
• Enthusiastic personality.
• Comfortable in and around the water. Strong swimming skills are a plus but can be taught and developed!
• Must maintain certifications throughout the length of employment.
• Must complete all required British Swim School Aquatics-specific training and testing.
• Excellent interpersonal communication and organizational skills.
• Have a responsible and professional demeanor

Preferred Qualifications:

• Experience working with children.
• Swimming experience: 1-2 years preferred but not required.
• Customer service skills: 1 year preferred
• Lifeguarding/First Aid/CPR/AED Certification(s) preferred (but can be obtained during training)

About Us:
Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.