SWHYC Residential Monitor

Help-of-Southern-Nevada; Las Vegas (NV); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

15 paid Holidays

Birthday Holiday

Paid sick and vacation time

403B

Medical, Dental, Vision, and Life Ins.

Employee Assistance Program (EAP)

Job summary

HELP of Southern Nevada is hiring a Residential Monitor for the Shannon West Homeless Youth Center in Las Vegas. You will provide direct care to homeless and at-risk youth, lead life-skills sessions, and perform intake and safety checks under supervision.

The role requires strong communication and crisis response, with duties including documentation and incident reporting. The position is full-time on site, with hours varying for second shift, and reports to the Program Supervisor.

Qualifications

• Proof of Highschool Graduation or GED.
• Active NV Driver’s License and clean DMV driving record.
• Knowledge of local social service agencies and programs related to homeless youth.
• Ability to communicate effectively with diverse populations.

Responsibilities

• Provide direct care services to homeless and at-risk youth.
• Conduct daily group life-skills sessions.
• Perform hourly room checks for health and safety.
• Monitor on-campus activities including mealtimes.
• Conduct intake and assessment procedures as required.
• Complete discharge procedures and maintain logs.
• Provide crisis intervention as needed.
• Supervise residents during shifts and maintain logs.
• Ensure facility standards by cleaning and sanitizing.

Skills

Knowledge of local social service

Homeless youth issues experience

Effective communication

Written communication

Verbal communication

Listening skills

Crisis intervention

Cultural sensitivity

Microsoft Office

Time management

Flexibility

Education

High school diploma or GED

Tools

CPR/First Aid Certification

Crisis Prevention Institute Certification

Microsoft Office

Job description

We serve with care. Assisting families and individuals throughout Southern Nevada to overcome barriers and attain self-sufficiency through direct services, training and referral to community resources. Ending homelessness, one youth, one family, one individual at a time.

Benefits of working at HELP of Southern Nevada

15 paid Holidays

Birthday Holiday

Paid sick and vacation time

403B

90% of the employee only premium is paid for Medical, Dental, Vision, and Life Insurance

Employee Assistance Program (EAP)

Shannon West Homeless Youth Center (SWHYC)

Residential Monitor

Hours:Varies Second Shift

Status:Full Time – Hourly

Reports to:SWHYC Program Supervisor

About the Department:

HELP of Southern Nevada’s Shannon West Homeless Youth Center (SWHYC) provides emergency shelter, transitional housing, and permanent housing services for youth and young adults that are homeless or are at risk of becoming homeless. The SWHYC motivates residents towards reaching self-sufficiency by providing training and skills to further their education, employment, social and life skills

Job Summary:

Under the direct supervision of the Program Supervisor, this position provides direct care services to homeless and at-risk youth.

• Interacts with residents by using a professional and client centered approach.
• Conduct daily group life-skills sessions.
• Conduct hourly room checks to ensure the health and safety of all residents
• Monitor on-campus activities to include mealtimes
• Conduct intake and assessment procedures as required.
• Complete resident discharge procedures (pack up belongings and clean out dormitory rooms) as required.
• Participate in staff development activities
• Answer phones and take messages when working inside the administrative area, answer all emails and voicemails on all staff phones
• Enforce all HELP rules and standards
• Provide direct supervision of all residents during assigned shift. Maintain and complete the hourly log
• Report all program violations before the end of shift
• Provides crisis intervention as needed
• Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance
• Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log before the end of shift
• Provides transportation to appointments when necessary
• Supervises and assists residents while completing daily chores
• Ensure the facility meets standards by cleaning and sanitizing
• Other duties as assigned by supervisor
• All other job-related duties as assigned by management for the needs of the business

The ideal candidate will possess the following knowledge, skills, and abilities:

• Knowledge of local social service agencies and programs as they pertain to homeless and at-risk youth
• Experience and understanding of homeless at-risk youth issues
• Communicate effectively with people from a variety of social, cultural and sensitivity to culturally diverse populations
• Effective written, verbal and listening skills. Independently initiates and responds to correspondence
• Ability to maintain order and exercise appropriate judgment in crisis situations
• Is flexible and can adjust to shifting priorities
• Establish and maintain cooperative working relationships with residents, fellow employees, other agencies and the general public
• Organize work schedule and budget time
• Understand and follow all agency policies and procedures
• General computer knowledge and ability to use Microsoft Office software
• Ability to work flexible hours

Required Qualifications:

• Proof of Highschool Graduation or GED
• Active NV Driver’s License and Clean DMV driving record

Preferred Qualifications:

• Active Health Card
• Active CPR/ Frist Aid Certification
• Crisis Prevention Institute Certification
• Previous experience working in a social service setting