Swedish-speaking Customer Service Agent in Greece

Next Job Abroad; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A recruitment agency is seeking customer service experts fluent in Swedish to support a leading food delivery platform. This role is remote but requires relocation to Greece, where full relocation support is provided. Ideal candidates should have excellent communication skills. Competitive salary and benefits include healthcare, training, and personal growth opportunities.

Benefits

Complete relocation support

Competitive monthly salary

Health care benefits

Free Greek language courses

Qualifications

• Fluency in Swedish is mandatory for this role.
• Previous experience is not required; customer service background is a plus.
• Must be confident in multitasking across platforms.

Responsibilities

• Handle inbound communication from restaurant partners and end customers.
• Resolve queries related to orders and platform use.
• Deliver professional and empathetic customer service support.

Skills

Excellent communication skills in Swedish

Fluent in English

Strong written communication

Typing skills

Confident with PC tools

Job description

Overview

Join our client’s Nordic customer experts’ team and become part of a global delivery revolution!

Note: this role is based in Greece on a work-from-home basis. applicants need to be residing in Greece or be willing to relocate to Greece. Relocation package is included.

Are you fluent in Swedish and passionate about helping people? Join our client’s team and support one of the world’s leading platforms for food and grocery delivery, serving millions of users across 70+ countries.

This is your chance to work in a dynamic and digital-first environment where you’ll make a real impact in the everyday lives of customers and restaurant partners. You’ll be ensuring smooth, reliable, and satisfying delivery experiences for users across the region—whether it’s lunch, groceries, or last-minute essentials.

Responsibilities

• Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers
• Resolve queries related to orders, refunds, delivery, and platform use
• Deliver professional and empathetic customer service support across all service channels
• Follow provided response templates and quality standards
• Escalate sensitive and unresolved issues where necessary
• Perform ad-hoc tasks as required by the client

Qualifications

• Excellent communication skills in Swedish
• Fluent in English – both spoken and written communication
• Previous experience is not required, but customer service background is a plus!
• Strong written communication and typing skills
• Confident with PC tools and multitasking between platforms

Benefits & Compensation

• Complete support to help you ease your relocation to Greece (flight ticket expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• The opportunity to work for a Great Place to Work-Certified Company

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.