Swedish Customer Support - Athens

speakit; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading recruiting company is seeking fluent Swedish speakers to join their customer support team in Athens, Greece. In this role, you will be the first point of contact for customers, assisting with inquiries through various channels. Candidates must have a native or near-native level of Swedish and a B2-C1 level of English. Relocation support is provided, making this an excellent opportunity for those looking to work abroad in a multicultural environment.

Benefits

Excellent starting remuneration package

14 salaries per year

Monthly bonuses

Health Package

Training course

First-class ongoing training and development

Career development opportunities

Relocation package (flight ticket, accommodation, assistance)

Qualifications

• Ability to multitask, prioritize and manage time effectively.
• Experience in customer service and handling inquiries.

Responsibilities

• Act as the first point of contact for customers.
• Respond promptly to customer inquiries.
• Process orders, forms, applications, and requests.
• Communicate and coordinate with colleagues as necessary.
• Identify and assess customers’ needs to achieve satisfaction.

Skills

Native or near-native level of Swedish

B2 to C1 level in English

Strong phone contact handling skills

Active listening

Job description

Overview

Are you a fluent Swedish speaker? Are you ready to join one of the best workplaces in Greece?

Speakit, a recruiting company, is by your side to help you land your dream job and work on behalf of one of the most recognized multinational companies in the world.

What your day will be like

From day one you will attend offices with multicultural environment and an exceptional training course that will help you grow your technical skills.

You will work alongside a dynamic team and use your written and oral Swedish skills to respond to enquiries made by clients through e-mails, chat and the phone.

What you will need to do

• Act as the first point of contact for customers
• Responding promptly to customer inquiries
• Processing orders, forms, applications & requests
• Communicating & coordinating with colleagues as necessary
• Identifying and assessing customers’ needs to achieve satisfaction

Qualifications

• Native or near native level of Swedish
• B2 to C1 level in English language
• Ability to multitask, prioritize and manage time effectively
• Strong phone contact handling skills and active listening

General

• EU Passport
• Relocation to Athens

What\'s in for you:

• Excellent starting remuneration package (Gross salary: 1300- 1400 €)
• 14 salaries per year
• Monthly bonuses
• Health Package
• Training course
• First-class ongoing training and development
• Career development opportunities
• You will join a multinational market-leading outsourcing company
• Multicultural and modern working environment
• Employee relations team to assist you with integrating into the Greek lifestyle & culture

In case you reside out of Athens or Greece, please check the Relocation package below:

• Flight ticket to Athens
• 4 weeks of free accommodation
• Paid real estate agency to find you an apartment
• Taxi fare from the airport to your hotel