Swedish Content QA & Curation Specialist (Remote)

Welo Global; United States; Remoto; USD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Welo Global Swedish Content Specialist is a remote, USA-based role focused on reviewing and curating written and audio content in line with SOPs and client guidelines. It emphasizes accuracy, consistency, and timely processing across queues.

Follow security standards, document issues, and participate in calibration to improve quality. 1–2 years in content ops preferred; bilingual Swedish-English fluency is essential.

Competenze

• Native-level or bilingual fluency in the required language(s).
• Exceptional attention to detail and ability to follow step-by-step procedures.
• Basic problem-solving skills: identify issue, gather evidence, escalate when needed.
• Strong time management to meet productivity and quality targets.
• Comfortable with multiple tools and web platforms; quick to learn new systems.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
• Able to handle sensitive or offensive content.

Mansioni

• Perform daily content curation for written publications and audio content.
• Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections.
• Identify and document content issues using required templates and ticketing standards.
• Escalate unclear, high-impact, or out-of-policy issues with context and evidence.
• Manage assigned queues to meet throughput and SLA requirements.
• Follow information security, confidentiality, and secure work environment rules.
• Maintain high attention to detail during repetitive tasks.
• Participate in team meetings, calibration sessions, and trainings.

Conoscenze

Bilingual fluency

Attention to detail

Problem solving

Time management

Adaptability

MS Office proficiency

Content sensitivity tolerance

Strumenti

MS Office Suite

Web platforms

Descrizione del lavoro

Welo Global Swedish Content Specialist is a remote, USA-based role focused on reviewing and curating written and audio content in line with SOPs and client guidelines. It emphasizes accuracy, consistency, and timely processing across queues.

Follow security standards, document issues, and participate in calibration to improve quality. 1–2 years in content ops preferred; bilingual Swedish-English fluency is essential.