SWAT Analyst

TruX Retail Partner; Salisbury (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

TruX Retail Partner is seeking a SWAT Analyst to advance automation, reporting, and workflow efficiency across Space Planning and Remodel/Reset programs. You will build macros, automate reports, and deliver scalable technical solutions that reduce manual tasks and improve data accuracy.

This role partners with Planogram and Floorplan teams to streamline processes, standardize workflows, and support multiple brands from a centralized team.

Qualifications

• 2+ years of analytics, automation, or data-oriented work in retail.
• Degree in business, IT, analytics, CS, or operations preferred.
• Experience building macros, automated reports, or data tools.
• Experience with data, reporting, automation, and process improvement.
• Experience identifying inefficiencies and improving accuracy.
• Ability to manage multiple projects and collaborate across teams.
• Experience in retail space planning or remodeling preferred.

Responsibilities

• Develop and maintain macros, automated reports, and tools.
• Support data processes across brands for accuracy and timely execution.
• Implement automation for item cut-in loads and related workflows.
• Provide technical support to Planogram and Floorplan Analysts.
• Evaluate processes and recommend automation opportunities.
• Partner with leadership to prioritize technical needs and develop solutions.
• Test and maintain automation tools for reliability.
• Document processes and SOPs for consistency.
• Monitor effectiveness and pursue continuous improvement.

Skills

Analytics

Automation

Reporting

Data management

Retail operations

Space planning

Education

Bachelor's or Associate's degree in related field

Tools

Excel

VBA

Power Query

Power BI

Job description

SWAT Analyst

The SWAT Analyst provides specialized technical support focused on automation, process improvement, and operational efficiencies across Space Planning and Remodel/Reset programs. This role develops tools, macros, automated reporting, and streamlined workflows that reduce manual work, improve accuracy, and increase productivity across all brands.

The SWAT Analyst partners with Planogram, Floorplan, and other Space Planning team members to identify process inefficiencies and develop scalable technical solutions that improve the speed, accuracy, and effectiveness of daily operations. As part of a centralized team supporting all brands, this role focuses on improving how work gets done through automation and process innovation rather than directly executing traditional planogram or floorplan responsibilities.

Essential Functions:

• Develop and maintain macros, automated reports, tools, and technical solutions that improve efficiency and reduce repetitive manual tasks.

• Support category loads and cycle-based data processes across all brands, ensuring accuracy, consistency, and timely execution.

• Develop and implement automation solutions for new item cut-in loads and related processes to streamline workflows and improve data accuracy.

• Provide technical support to Planogram and Floorplan Analysts by developing tools and solutions that improve workflows, execution, and operational efficiency.

• Evaluate existing processes, identify inefficiencies, and recommend opportunities for automation, standardization, and productivity improvements.

• Partner with the SWAT Manager and Space Planning leadership to understand business requirements, prioritize technical needs, and develop solutions that address operational challenges.

• Test, troubleshoot, and maintain macros, automated processes, and reporting tools to ensure accuracy, reliability, and ongoing effectiveness.

• Identify opportunities to reduce manual effort, improve data integrity, minimize errors, and generate cost savings through process improvements.

• Support the development and standardization of scalable tools and processes that can be leveraged across all brands, regardless of campus location.

• Document technical processes, automation tools, and standard operating procedures to support consistency, knowledge sharing, and ongoing team development.

• Monitor the effectiveness of implemented solutions and identify opportunities for continued improvement.

Qualifications

• 2+ years of experience in analytics, automation, reporting, data management, retail operations, space planning, or a related field.

• Associate’s or Bachelor’s degree in business, information technology, data analytics, computer science, operations, or a related field preferred; equivalent combination of education and relevant experience may be considered.

• Demonstrated experience developing or maintaining macros, automated reports, spreadsheets, or other technology-enabled solutions.

• Experience working with data, reporting, workflow automation, and process improvement.

• Experience identifying operational inefficiencies and developing solutions to improve accuracy and productivity.

• Ability to manage multiple assignments, meet deadlines, and collaborate with cross-functional teams.

• Experience with retail, merchandising, space planning, planograms, floorplans, remodels, or field operations preferred.

Knowledge, Skills, and Abilities

• Strong technical and analytical skills, with the ability to develop and maintain macros, automated tools, reports, and data-driven solutions.

• Knowledge of Microsoft Excel and related automation capabilities; experience with VBA, Power Query, Power BI, or other reporting and automation tools preferred.

• Strong problem-solving skills, with the ability to evaluate existing processes and identify opportunities for improvement.

• High attention to detail and commitment to data accuracy, consistency, and quality.

• Ability to translate business needs into practical technical solutions that improve operational workflows.

• Strong organizational skills, with the ability to manage multiple projects and competing priorities.

• Effective communication and collaboration skills, with the ability to partner with technical and non-technical team members across multiple brands and locations.

• Ability to work independently, demonstrate initiative, and continuously identify opportunities to improve processes.

Physical Demands

• Ability to sit or stand for extended periods.

• Ability to travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.

• Occasional lifting of up to 25 pounds may be required.

Work Environment

• Primarily office-based, with regular collaboration across corporate teams, field operations, and client locations.

Equal Employment Opportunity Statement

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs. Nothing in this job description should be interpreted as creating an employment contract. Employment is at-will, where permitted by law.