SW Case Manager

Atrium Health; Winston-Salem (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Atrium Health seeks a Master’s level social worker to provide case management and psychosocial support during discharge planning and care coordination.

You will interview patients and families, complete psychosocial assessments, develop treatment plans, coordinate referrals, and advocate for patient needs while staying current with payer practices; CSWE-accredited MSW and licensure are preferred.

Qualifications

• Master’s degree in Social Work from CSWE-accredited program.
• Licensure or provisional status desirable.
• ACM-SW certification preferred.
• Experience in healthcare social work is desirable.
• Knowledge of payer and reimbursement practices.

Responsibilities

• Identifies patients needing Case Management based on discharge screening.
• Assesses data by interview and evaluation of patient needs.
• Completes psychosocial assessments per standards to identify needs.
• Develops and implements psychosocial treatment plans using various modalities.
• Initiates referrals tailored to individual patient needs.
• Maintains knowledge of federal, state, local regulations.
• Advocates for unmet patient needs.
• Participates in discharge planning with the multidisciplinary team.
• Documents in the EMR per reporting standards.
• Guides patients through post-discharge options.

Skills

Case management

Interviews

Psychosocial assessments

Discharge planning

Crisis intervention

Advocacy

Communication

Education

Master's degree in Social Work (CSWE-accredited)

Tools

Electronic Medical Record

Job description

EDUCATION/EXPERIENCE:

Master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE)

LICENSURE, CERTIFICATION, and/or REGISTRATION: Clinical licensure (or provisional status) desirable Certification as an Accredited Case Manager preferred (ACM-SW) preferred

ESSENTIAL FUNCTIONS:

• Identifies patients who would benefit from Case Management interventions based on an initial screening assessment of discharge needs.
• Assesses all relevant data and obtains information by interviewing patient/family and performing objective evaluation of patient needs.
• Completes psychosocial assessments in accordance with departmental and professional standards to identify emotional, social and environmental needs related to diagnosis, illnesses, treatment and life situations.
• Formulates, develops and implements a psychosocial treatment plan utilizing appropriate social work modalities and interventions, which may include crisis intervention, individual and family therapies, and grief and bereavement counseling.
• Initiates appropriate internal and external referrals specific to individual patient needs.
• Maintains current knowledge of available federal, state, and local regulations.
• Advocates for unmet needs on behalf of patients.
• Participates in the development of a discharge plan in collaboration with the multidisciplinary team to drive patient progression through the continuum of care.
• Maintains current knowledge and awareness of payer and reimbursement practices impacting the plan of care.
• Coordinates patient and family care conferences as needed.
• Identifies barriers to efficient and effective management of patient care and seeks strategies to eliminate the barriers
• Documents in in the Electronic Medical Record in accordance with departmental reporting standards.
• Maintains working knowledge of payer and reimbursement practices impacting the plan of care. Demonstrates the ability to guide the patient and family through an evaluation of their options for post discharge care. SKILLS/QUALIFICATIONS: Demonstrates competence related to age and developmentally appropriate care Establishes positive work relationships and works to reduce work place conflict Demonstrates ability to work in fast paced environment with multiple interruptions Embraces change in rapidly changing health care environment Social work experience in a healthcare setting desirable WORK ENVIRONMENT: Clean, well lit, comfortable environment (office space) Exposure to sights and smells associated with medical treatments in process Moderate noise environment High stress levels at times PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing x Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: x 20 lbs. maximum x 50 lbs. maximum x 100 lbs.maximum