Case Manager NEX

Atrium Health; Winston-Salem (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Atrium Health is seeking an experienced Registered Nurse Case Manager to identify patients needing discharge planning, assess needs, and coordinate with the care team to achieve optimal outcomes. You will lead care planning, collaborate with physicians and social services, and document progress in the EMR.

The role requires BSN, 5+ years clinical experience, and RN licensure in the state of practice, with MSN preferred and case management certification encouraged within 2 years.

Qualifications

• BSN required.
• MSN preferred.
• Minimum 5 years of relevant clinical experience.
• Case management experience preferred.

Responsibilities

• Identify patients who would benefit from Case Management interventions.
• Assess data by interviewing patients and family and evaluating needs.
• Develop and implement Plan of Care with nursing to achieve optimal outcomes.
• Monitor discharge planning effectiveness and adjust Plan of Care as needed.
• Document actions in the EMR and communicate with providers/payors.
• Participate in rounds and coordinate with physicians and community services.
• Identify system issues and propose interventions to reduce duplication of services.

Skills

Interpersonal communication

Case management

Documentation & EMR

Collaboration

Education

BSN

MSN preferred

Job description

EDUCATION/EXPERIENCE:

Graduate from an accredited school of nursing. BSN required. MSN preferred. Minimum 5 years of relevant clinical experience. Previous Case Management experience preferred

LICENSURE, CERTIFICATION, AND/OR REGISTRATION:

Current licensure to practice as a Registered Nurse in the State of applicable state. Certification in case management highly recommended within 2 years of employment.

ESSENTIAL FUNCTIONS:

• Identifies patients who would benefit from Case Management interventions based on an initial screening assessment of discharge needs.


• Assesses all relevant data and obtains information by interviewing patient/family and performing objective evaluation of patient needs.


• Ensures that a Plan of Care is developed and implemented in conjunction with nursing to enhance client outcomes in a cost efficient manner by defining desired patient outcomes (goals) with other members of team. Collaborates with the patient, caregivers, the multidisciplinary team and community service providers to effectively execute the Plan of Care. Facilitates. The Case Manager coordinates the discharge planning process; ensuring discharge planning needs are completed.


• Evaluates and monitors the effectiveness of the discharge planning by facilitating changes in Plan of Care as needed with all members of the multi-disciplinary team.


• Documents Case Management actions in the Electronic Medical Record and communicates necessary information to providers and payors.


• Participates in multi-disciplinary rounds to communicate discharge planning and be the driver of patient progression through the system. Establishes partnerships with physicians to achieve institutional goals and contribute to excellent patient care by the organization.


• Identifies system issues and suggest interventions to the Supervisor to eliminate duplication in services and documents significant variances. Identifies trends/process barriers and participates in development of plans to ensure a method to move patients effectively through the care continuum.


• Monitors medical necessity of admissions, continued hospitalization, and surgical procedures using criteria approved by the medical staff and evaluate appropriate level of care for patient and notified the Utilization Review staff of necessary changes


• Utilizes principles of quality improvement in every aspect of performance by participating in unit and organizational quality improvement activities to develop strategies to reduce or resolve variations in practice.


• Provides age/developmentally-appropriate patient planning and communication in accordance with Age-Specific Care Guidelines for the specific age groups served.


• Maintains working knowledge of payer and reimbursement practices impacting the plan of care. Demonstrates the ability to guide the patient and family through an evaluation of their options for post discharge care.

SKILLS/QUALIFICATIONS:

Good interpersonal, communication (verbal, nonverbal and listening skills) and written communication skills. Case Management experience Computer skills (basic) Works in a continually changing work environment

WORK ENVIRONMENT:

May be exposed to infectious and contagious diseases May be exposed to radiation hazards Contact with patients under wide variety of circumstances Subject to many interruptions Subject to irregular hours

PHYSICAL REQUIREMENTS:

0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum