SW Case Manager

Advocate Health; Winston-Salem (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Advocate Health in Winston-Salem, NC seeks a dedicated Social Worker to lead case management within a clinical setting. The role requires a Master’s in Social Work from a CSWE-accredited program and preferably clinical licensure.

ACM-SW certification is preferred, with responsibilities including psychosocial assessments, discharge planning, and advocacy for patient needs. Strong collaboration with multidisciplinary teams and adherence to payer guidelines are essential.

Qualifications

• Master's degree in Social Work from a CSWE-accredited program.
• Clinical licensure desirable.
• ACM-SW certification preferred.

Responsibilities

• Identify patients who would benefit from Case Management interventions.
• Assess data via interviews and evaluation of patient needs.
• Complete psychosocial assessments to identify emotional, social and environmental needs.
• Develop and implement psychosocial treatment plans, including crisis intervention and family therapy as needed.
• Initiate internal and external referrals.
• Maintain EMR documentation and knowledge of payer practices.
• Coordinate discharge planning with the multidisciplinary team.

Skills

Case management

Team collaboration

Crisis intervention

Documentation

Payer knowledge

Discharge planning

Advocacy

Compliance

Assessment skills

Communication

Education

Master's degree in Social Work

CSWE-accredited program

Clinical licensure desirable

ACM-SW preferred

Tools

EMR systems

Care coordination software

Job description

EDUCATION/EXPERIENCE: Master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE) LICENSURE, CERTIFICATION, and/or REGISTRATION: Clinical licensure (or provisional status) desirable Certification as an Accredited Case Manager preferred (ACM-SW) preferred ESSENTIAL FUNCTIONS: 1. Identifies patients who would benefit from Case Management interventions based on an initial screening assessment of discharge needs. 2. Assesses all relevant data and obtains information by interviewing patient/family and performing objective evaluation of patient needs. 3. Completes psychosocial assessments in accordance with departmental and professional standards to identify emotional, social and environmental needs related to diagnosis, illnesses, treatment and life situations. 4. Formulates, develops and implements a psychosocial treatment plan utilizing appropriate social work modalities and interventions, which may include crisis intervention, individual and family therapies, and grief and bereavement counseling. 5. Initiates appropriate internal and external referrals specific to individual patient needs. 6. Maintains current knowledge of available federal, state, and local regulations. 7. Advocates for unmet needs on behalf of patients. 8. Participates in the development of a discharge plan in collaboration with the multidisciplinary team to drive patient progression through the continuum of care. 9. Maintains current knowledge and awareness of payer and reimbursement practices impacting the plan of care. 10. Coordinates patient and family care conferences as needed. 11. Identifies barriers to efficient and effective management of patient care and seeks strategies to eliminate the barriers 12. Documents in in the Electronic Medical Record in accordance with departmental reporting standards. 13. Maintains working knowledge of payer and reimbursement practices impacting the plan of care. Demonstrates the ability to guide the patient and family through an evaluation of their options for post discharge care. SKILLS/QUALIFICATIONS: Demonstrates competence related to age and developmentally appropriate care Establishes positive work relationships and works to reduce work place conflict Demonstrates ability to work in fast paced environment with multiple interruptions Embraces change in rapidly changing health care environment Social work experience in a healthcare setting desirable WORK ENVIRONMENT: Clean, well lit, comfortable environment (office space) Exposure to sights and smells associated with medical treatments in process Moderate noise environment High stress levels at times PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing x Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: x 20 lbs. maximum x 50 lbs. maximum x 100 lbs.maximum