SW Agreement Sales Specialist

Siemens Healthineers in; Atlanta (GA); On-site; USD 99,000 - 136,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers AG is seeking a results-driven professional to manage software service renewals and expansions across North American accounts, including coordination with Sales, Legal, Finance, and Operations. The role focuses on retaining recurring software revenue, identifying upsell opportunities, and ensuring successful contract renewals.

You will develop renewal strategies, prepare quotations, and lead customer meetings to review options.

Qualifications

• Experience in sales support, account management, or renewal management.
• Ability to coordinate multiple stakeholders through sales and contracting processes.
• Ability to communicate the business value of technical products and services.
• Strong organizational and project coordination skills.
• Ability to work independently within a regional and national team.

Responsibilities

• Manage a portfolio of software service agreements and renewals within an assigned region.
• Support the retention and growth of recurring software service revenue.
• Coordinate with Sales, Commercial Operations, Service, Finance, and other internal partners to prepare quotations.
• Lead meetings to review service‑agreement options and move opportunities toward closure.
• Present complex software, hardware, service, and professional‑services solutions clearly and commercially.
• Address contract‑related requirements, including redlines, BAAs, and security questionnaires.
• Collaborate with Software Field Sales, Service, Legal, and technical teams to address customer needs.
• Identify opportunities to expand customer agreements through additional offerings.

Skills

Sales experience

Account management

Contract renewals

Stakeholder coordination

Communicating business value

Education

Associate degree

Medical-device certification

Tools

CRM systems

Quoting systems

Revenue-tracking systems

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsibilities

• Manage a portfolio of software service agreements and renewals within an assigned region.
• Support the retention and growth of recurring software service revenue.
• Partner with North America Software Field Sales teams to convert existing software support agreements into Software Lifecycle Service Agreements.
• Identify opportunities to expand customer agreements through additional software, hardware, upgrades, professional services, and other available solutions.
• Develop customer‑specific renewal and expansion strategies based on contract status, installed solutions, customer needs, and available offerings.
• Prepare and coordinate customer quotations in collaboration with Sales, Commercial Operations, Service, Finance, and other internal partners.
• Lead internal and customer‑facing meetings to review service‑agreement options, clarify requirements, resolve outstanding issues, and move opportunities toward closure.
• Present complex software, hardware, service, and professional‑services solutions in a clear and commercially relevant manner.
• Serve as a liaison among Software Field Sales, Service, Applications, Legal, and technical teams.
• Partner with customers and internal teams to address contract‑related requirements, including legal redlines, Business Associate Agreements, security questionnaires, master agreements, and associated documentation.
• Perform other related responsibilities as required to support software agreement sales and regional business objectives.

Required Qualifications

• Professional experience in sales, sales support, account management, commercial operations, customer success, contract renewals, service‑agreement management, or another relevant customer‑facing function.
• Experience coordinating multiple internal and external stakeholders through sales, contracting, renewal, or implementation process.
• Ability to understand and communicate the business value of technical products and services.
• Strong organizational and project‑coordination skills, with the ability to manage multiple agreements, customers, priorities, and deadlines.
• Ability to work independently while contributing to a collaborative regional and national team.

Preferred Qualifications

• An associate degree, medical‑device certification, or relevant professional experience.
• Experience with recurring‑revenue, renewal, customer‑retention, cross‑selling, or upselling strategies.
• Familiarity with customer relationship management, quoting, contract‑management, or revenue‑tracking systems.
• Experience collaborating with account managers and technical specialists to develop and close customer opportunities.

Success in This Role

Success will require a strong customer focus, and the ability to create structure around sales and renewal activities. The ideal candidate is proactive, organized, and able to explain technical and commercial information clearly. You should be able to recognize renewal and expansion opportunities while balancing customer expectations with contractual, operational, financial, and revenue‑recognition requirements.

Working Conditions

• Full‑time position, scheduled for 40 hours per week.
• This position may support customer accounts and internal teams across multiple locations and time zones.
• The role may require participation in customer meetings, internal planning sessions, agreement reviews, and time‑sensitive commercial activities.

Why You’ll Want to Join Us

You will have the opportunity to contribute directly to customer retention, recurring‑revenue growth, and the continued adoption of software and service solutions that support healthcare delivery. You will work with colleagues across Sales, Service, Finance, Legal, Applications, Commercial Operations, and technical organizations while building expertise in software lifecycle and customer‑agreement management.

We value different experiences, perspectives, and backgrounds. If your experience does not align with every preferred qualification but you believe you can contribute successfully to the role, we encourage you to apply.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

$99,200 - $136,400

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and Affluent Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law:

Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice:

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control:

A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.