SVP – Insurance Mid Markets

ExlService Holdings, Inc.; United States; Presencial; USD 250.000 - 350.000; Jornada completa

Descripción de la vacante

EXL Service Holdings, Inc. is seeking a seasoned Business Leader for Leadership and Management with a focus on Growth Office and Mid-Market Insurance strategies.

The role emphasizes driving pipeline governance, client relationship leadership, and cross-functional collaboration to create scalable, high-impact insurance solutions. The position requires extensive experience in growth leadership, market development, and strategic partnerships, with a track record of expanding mid-market insurance

Formación

• Bachelor's Degree in relevant field with 20+ years of relevant experience.

Responsabilidades

• Growth Office experience: manage pipeline governance, reporting, and analytics to meet growth targets and ensure pipeline quality.
• Senior relationship management with Insurance clients, including consulting-led sales, solution development, contracting, and delivery engagement.
• Experience across growth channels: marketing and demand generation for Insurance, scalable go-to-market strategies, and expanding the mid-market insurer client base.
• Develop and sustain key client relationships, ensuring high satisfaction and productive collaboration across internal teams.

Conocimientos

Growth Office management

Relationship management

Consulting-led sales

Commercial negotiations

Contracting

Delivery engagement

Marketing & Demand Gen

Ecosystem & partnerships

Educación

Bachelor's Degree

Descripción del empleo

• Job Role Business Leader-Leadership and Management


• Experience (In Years) 15+

Job Description

SVP Growth Office and Mid-Market Leader, Insurance

Responsibilities

• Growth Office Experience: Proven experience in managing all aspects of Growth Office management, including:
  
  
  
  • Driving, governance, and reporting/analysis of pipeline to ensure meeting of growth targets, and pipeline quality,
  
  
  • Management of growth office-related KPIs, such as origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and velocity of opportunities.
  
  
  
  


• Insurance Client Relationship & Commercial Management:
  
  
  
  • Strong experience in senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement.
  
  
  
  


• Experience & Understanding of Different Growth Channels:
  
  
  
  • Marketing & Demand Generation for Insurance: Understanding and experience of Insurance lead generation, and scalable go-to-market strategies to expand market reach, build a diversified pipeline, and accelerate new logo acquisition across mid-market insurers.
  
  
  • Ecosystem & Network-Led Growth: Ability to leverage advisor/analyst relationships, strategic partnerships, and channel ecosystems to position EXL as a leader in clients’ minds, originate opportunities, and access a broad spectrum of insurance clients and prospects.
  
  
  
  

Manage and develop key client relationships, ensuring high levels of satisfaction.

Collaborate with digital analytics teams to enhance our service offerings and client insights.

Identify new business opportunities and develop strategies to expand our client base.

Ensure effective communication and alignment between internal teams and clients.

Monitor industry trends and market dynamics to stay ahead of the competition.

Develop and implement account management processes and best practices.

Conduct regular performance reviews and provide feedback to the account management team.

Represent the company at industry events and conferences, building our network and presence.

Qualifications

Bachelor's Degree in relevant field with 20 + years of relevant experience