SV-Host/Door

Sixty Vines; Gaithersburg (MD); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

PTO after 1 year

Insurance after 90 days

Wine country trips every quarter

Job summary

Sixty Vines in Gaithersburg is seeking a friendly, guest-focused host to welcome party guests and manage reservations with a smile. You will greet guests, seat them promptly, answer questions about our seasonal, wine-country inspired menu, and help ensure a welcoming dining experience each evening.

Flexible schedules and a host of benefits are offered, including clear communication with team members and a professional, upbeat demeanor at all times. Training provided for guests and menu details.

Qualifications

• Energetic and professional attitude at all times.
• Ability to read, write, speak and understand English.
• Prior restaurant experience is a plus.

Responsibilities

• Interact with guests and coworkers in a professional, hospitable manner.
• Arrive on time for scheduled shifts, ready to work.
• Wear proper uniform and maintain appearance (dress, makeup, hair, jewelry).
• Offer alternative reservation times when needed to accommodate guests.
• Compute and communicate accurate wait times to guests.
• Direct guests to bar or dining areas during waits when appropriate.
• Keep floors and entrances clean and unobstructed.
• Assist in bussing tables during busy periods.
• Provide directions and information about hours, menu items, and features.

Skills

Customer service

Friendly demeanor

Professionalism

Job description

At Sixty Vines, our chef-driven menus are inspired by the seasonal cuisine of the wine country, made with local ingredients, and brought to your table fresh from our open scratch kitchen. Our knowledgeable staff can help you pair each dish with the perfect glass. Because food tastes better with wine.

BENEFITS:

• FLEXIBLE SCHEDULES
• 5 DAYS OF PTO (after 1 year and minimum avg. hours worked requirements are met)
• INSURANCE AFTER 90 DAYS: Minimum average hours requirement must be met
• AVERAGE $17+/HOUR INCLUSIVE of TIPS
• WINE COUNTRY TRIPS EVERY QUARTER
• Greet and seat all guests in a hospitable, friendly, and timely manner.
• Handle all incoming telephone calls, before the third ring, using professional verbiage and with a positive and uplifting tone.
• Maintain a clean entrance area, hostess stand, and women's restroom.
• Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant.
• Escorting guests to the proper assigned table while engaging in light conversation and providing the perfect hospitable start to their dining experience.

Responsibilities:

• Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work.
• Proper uniform should be worn at all times including dress, make up, hair, and jewelry. Properly accept and book reservations.
• When there is not the guests' desired time available, offering an alternative time slot or option to ensure the guest joins us.
• Calculate, note, and quote accurate wait times.
• When the wait is extensive, being sure to offer the bar for cocktails and appetizers before heading to the table for dinner.
• Keep floors, entry, and aisle ways clean and free of debris.
• Assist in bussing tables, when we are on a wait or in need of a table immediately.
• Provide guest right of way and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us, and welcome all guests joining us.
• Be familiar with all restaurant information to be able to answer any guest questions or address any concerns.
• Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty. All hosts must be familiar with our hours of operation, menu items, price range, directions, contact information, and all other basic restaurant information.
• In addition to restaurant-specific details, the host should be able to provide information on daily menu additions, musical talent performances, and any cocktail or wine features for the evening.

Qualifications:

• Fun, energetic and professional attitude at all times while working.
• Ability to read, write, speak and understand English.
• Prior restaurant experiences is desired, but not required.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.