Sustainment Engineer

sealing-technologies-inc; Maryland; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement contributions

Continuing education budget

Tuition reimbursement

Flexible schedules

Generous vacation policies

Snacks & drinks

Monthly catered lunches

Company retreats

Job summary

Sealing Technologies is seeking a systems engineer in Annapolis Junction, MD, to provide mission-focused technical support for the customer environment. The role ensures systems remain functional, secure, and optimized for real-time mission execution, with up to 15% travel and on-site work five days a week.

Duties include asset tracking, hardware repairs, software updates, system imaging, configurations, Tier 1–3 troubleshooting, and documentation of incidents.

Qualifications

• U.S. citizenship required.
• 4 years of hardware, software, and network troubleshooting or equivalent.
• Must meet DoD 8570 IAT Level II requirements (can be obtained within 6 months).

Responsibilities

• Maintain accurate hardware/software asset records and lifecycle status.
• Diagnose and repair hardware issues; coordinate replacements to minimize downtime.
• Apply software and security updates to keep systems compliant and secure.
• Create and manage system images for consistent device configuration.
• Configure workstations, servers, and network devices per standards.
• Perform Tier 1–3 troubleshooting of hardware, software, or network issues.
• Document incidents with root cause and resolution steps.
• Support escalation to engineering teams or vendors as needed.
• Conduct operational recovery and continuity actions during mission-critical events.
• Maintain SOPs, test guides, and turnover documentation.

Skills

Windows

Linux

Virtualized environments

Customer service

Communication

TS/SCI clearance

DoD 8570 IAT II

Programming knowledge

A+ Certification

Sec+ Certification

Job description

Location: Annapolis Junction, MD
Type: Onsite
Travel: 15%

About Us:
Sealing Technologies, a Parsons company, is a trusted partner in providing powerful edge computing hardware and defensive cybersecurity solutions to protect the Federal Government and private enterprises. Our goal is to support the federal government, our allies, mission partners, and private industries in accomplishing their cybersecurity and defense objectives efficiently and securely through cutting-edge hardware, engineering, and integration services.

Position Overview:
Sealing Technologies, a Parsons Company, is looking for a systems engineer who will provide mission-focused technical support for the customer environment. This position ensures systems and networks remain fully functional, secure, and optimized for real-time mission execution. This role may perform inventory management, equipment repair and replacement, system patching and updating, system imaging, system configurations, troubleshooting, and testing to maintain readiness and performance.

Duties and Responsibilities:

• Maintain accurate records of all hardware and software assets; track equipment assignments, returns, and lifecycle status
• Diagnose hardware issues and perform repairs or coordinate replacements to ensure minimal downtime
• Apply regular software and security updates to ensure all systems remain compliant, stable, and secure
• Create, deploy, and manage system images for new or re-imaged devices to ensure consistent configuration across the organization
• Configure workstations, servers, and network devices according to organizational standards and project requirements
• Perform Tier 1-3 troubleshooting to isolate and resolve hardware, software, or network issues
• Document incident details, root cause, and resolution steps in accordance with established processes
• Supports escalation to specialized engineering teams or vendors as necessary.
• Conduct operational recovery and continuity actions during mission-impacting events
• Maintain Standard Operating Procedures (SOPs), test guides, and operational turnover documentation
• Support deployment, configuration, and connectivity of Forge Services across virtualized and physical nodes
• Evaluate and test new equipment and applications to verify functionality, compatibility, and performance before deployment

Minimum Qualifications:

• U.S. Citizenship.
• 4 years of experience in hardware, software, and network troubleshooting (equivalent educational exp may be considered).
• Technical knowledge of Windows, Linux, and virtualized environments
• Able to support pre-existing built environments with documentation
• Meets DoD 8570 IAT Level II requirements (can be obtained w/in first 6 months of employment)
• Strong customer service and communication skills
• Ability to obtain TS/SCI security clearance
• Ability to travel within the United States <15% of the time
• Must be willing to work on site 5 days a week
• The ability to lift 50+ pounds regularly

Preferred Qualifications:

• Working knowledge of any programming or scripting language
• Any experience supporting the military or DoD
• A+ and Sec+ Certification

Sealing Technologies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. Working is no longer solely about the job. Here at Sealing Tech, we understand your happiness and health is vital to our success. We are innovative in our approach to cultivating balanced work environments and offer a plethora of added perks. Sealing Tech offers competitive compensation packages, health, dental, and vision insurance, retirement contributions, continuing education budgets, tuition reimbursement, flexible schedules, and generous vacation policies. Other perks include complimentary snacks, drinks & monthly catered lunches, and company retreats and gatherings. Plus, flexible work arrangements, pet friendly offices and quarterly merit bonuses for qualified employees. We are looking for a new member to join our team, take on challenges, be innovative and willing to grow with us. BUILD, SECURE, SOLVE.