Sushi - Manager

Lazy Acres Market, Inc.; Long Beach (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Lazy Acres Market, Inc. is seeking a Sushi Manager to lead the Sushi department, train staff, and ensure top-notch customer service. The role emphasizes coaching, scheduling, and maintaining quality standards in a fast-paced retail environment.

The Sushi Manager will oversee 3-15 employees, promote safety, and strive for high sales through customer relationships and adherence to company policies.

Qualifications

• Customer-service oriented role with teaching responsibilities.
• Three to six months related Lazy Acres Market, Inc. experience.

Responsibilities

• Prepares daily schedule and directs activities of employees.
• Trains employees and documents training.
• Trains employees on opening and closing procedures for department.
• Maintains high profit margin per budget including sales, costs, expenses, price changes, and waste.
• Ensures proper ordering and receiving to maintain quality and quantity.
• Handles customer complaints to ensure repeat business.

Skills

Customer service

Staff leadership

Scheduling

Training

Communication

Job description

Job Title:Sushi Manager

Department:Sushi

Reports To:Store Director

FLSA Status:Non-Exempt

Summary

This is a management position.The Sushi Manager will have the necessary confidence, commitment, and motivation to move his or her staff and his or herself towards success.Key personality and character traits needed to accomplish this are:patience, even temperedness, humbleness, humorous, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, provocative and an encourager and teacher.Since this is a customer-service oriented and teacher position, the incumbent must also be smooth tempered and even keeled.Due to Bristol Farms’ goals and structure, the Sushi Manager should also be open to growth and expansion.

Essential Duties and Responsibilities

The Sushi Manager coordinates activities of workers engaged in ordering, processing, and selling products, by performing the duties listed below (other duties may be assigned):

• Prepares daily schedule and directs activities of employees.
• Trains or assures in-service training for all employees and documents all training
• Trains employees on all opening and closing procedures for department.
• Maintains high profit margin in accordance to the approved pre-set budget, which entails, but is not limited to:sales goals, cost of goods, expenses, price changes and waste management.
• Assures high quality and proper quantity via proper ordering and receiving either through self or other employees.
• Responsible for all employees practicing the same techniques.
• Writes up industrial accidents when they occur during shift; follows proper procedure both from the company and the SB 198 for reporting, documenting, and investigating employee accidents.
• Handles all customer complaints in such a manner to assure repeat business no matter the complaint.
• Responsible for all employees practicing the same techniques.
• Follows safety work standards and reports any safety hazards to supervisors and/or Store Director.
• Serves customers with a smile and a willing attitude.Assures high sales through establishing relationships with customers to ensure repeat business.
• Follows the employee handbook at all times, especially on service standards and appearance.
• At all times meets and exceeds Bristol Farms standards in food, service, quality, and cleanliness.

Supervisory Responsibilities

Directly supervises 3-15 employees in Sushi Department.Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

Three to six months related Bristol Farms Lazy Acres experience.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.

Reasoning Ability

Ability to apply common sense and understanding to carry out instructions.Ability to deal with problems and situations that are unexpected.

Knowledge Of English

This is a customer service driven position.The candidate must have the ability to communicate in English.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand at least eight (8) hours.The employee frequently is required to reach with hands and arms.The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.He or she must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderate.