Sushi Clerk

New Leaf Community Markets, Inc.; Santa Cruz (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

New Leaf Community Markets, Inc. in Santa Cruz, CA is seeking a Sushi Clerk to support the Sushi Department with timely sushi preparation and friendly customer service.

The role requires basic math, strong communication, and ability to stand for long periods. High School diploma preferred; 1–3 months related experience ok. This nonexempt position offers opportunities to work in a bustling grocery environment.

Qualifications

• High School diploma or GED preferred; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Excellent written and verbal communication skills are required.

Responsibilities

• Prepares sushi in quantities according to the menu and number of people served.
• Prepares all sushi items according to company recipes.
• Prepares all sushi items using proper kitchen equipment.
• Serves customers with a smile and a willing attitude to drive repeat business.
• Follow the employee handbook on service standards and appearance.

Skills

Customer Service

Communication

English Proficiency

Basic Math

Education

High School diploma or GED

1–3 months related experience

Job description

Job Title: Sushi Clerk

Department: Sushi Department

Reports To: Sushi Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

The Sushi Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Prepares sushi in quantities according to the menu and number of people served.
• Prepares all sushi items according to company recipes.
• Prepares all sushi items using proper kitchen equipment.
• Serves customers with a smile and a willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.
• Follow the employee handbook at all times, especially on service standards and appearance.
• At all times meets and exceeds company standards in food, service, quality, and cleanliness.

This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements. Still, it constitutes a general definition of the position's scope and function within our company. New Leaf Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

Customer Service Skills

Engages the customer in a friendly manner, shares product information, and assists in locating products throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

Education and/or Experience

High School diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Excellent written and verbal communication skills are required.

Mathematical Skills

Basic to intermediate math and computation skills are required.

Reasoning Ability

Skills to read, understand, and follow through on verbal and written instructions. Skills to exercise good judgment at all times. Skills to resolve conflicts and analyze a variety of situations to find a solution.

Knowledge of English

Should have the ability to speak, read, and understand English.

Physical Demands

While performing the duties of this job, the Sushi Clerk is regularly required to stand for long periods; walk; frequently use hands; hands to finger; handle, or feel objects, tools, or controls. The Sushi Clerk occasionally is required to reach with hands and arms. The Sushi Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Sushi Clerk must frequently lift or move up to 50 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close and color vision.

This position may require to use of the following tools and equipment: box knife, baler, scanner, hand truck, POS, conveyer belt, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.), basic housekeeping / janitorial and standard office equipment.

Work Environment

Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise levels, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and/or chemicals. By the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local laws, we will make reasonable accommodations to qualified applicants and employees with disabilities.