Survivor Advocate & Case Manager

Penn State University; University Park (AL); On-site; USD 51,000 - 74,000; Full time

Job summary

Penn State University is seeking a Survivor Advocate & Case Manager to deliver trauma-informed support to students affected by violence. This role involves advocacy, education, and crisis intervention, providing vital assistance in navigating university policies and local resources. We are looking for candidates with a Master's Degree and relevant experience committed to supporting student well-being.

Benefits

75% tuition discount for employees and eligible family members

Comprehensive medical, dental, and vision coverage

Robust retirement plans

Substantial paid time off

Qualifications

• Master's Degree with 6+ years relevant experience or equivalent.
• Knowledge of Title IX and related laws.
• Ability to provide culturally competent support.

Responsibilities

• Provide advocacy for survivors of sexual assault and domestic violence.
• Assist in navigating legal and academic systems.
• Coordinate resources for survivors.

Skills

Trauma-informed support

Crisis intervention

Interpersonal skills

Communication

Organizational skills

Education

Master's Degree

Job description

Join to apply for the Survivor Advocate & Case Manager role at Penn State University

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Join to apply for the Survivor Advocate & Case Manager role at Penn State University

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICS

The Relationship Violence Outreach, Intervention, and Community Education Center (R-VOICE) at Penn State invites applications for the position of Survivor Advocate & Case Manager.

R-VOICE provides confidential, trauma-informed support to students impacted by sexual and relationship violence, stalking, harassment, and other forms of identity-based harm. Services include advocacy, education, advising, referrals, and crisis intervention, all offered free of charge to Penn State students.

The Survivor Advocate & Case Manager delivers individualized support and advocacy, and serves as an Advisor in university processes, including Title IX proceedings, for students affected by power-based personal violence, including sexual assault, dating or domestic abuse, stalking, and sexual or gender-based harassment.

Job Responsibilities:

Advocacy

• Provide trauma-informed support and advocacy for survivors of sexual assault, domestic and dating violence, stalking, and related forms of harm.
• Assist survivors in navigating medical, legal, academic, judicial, Title IX, and other campus or community-based support systems.
• Offer crisis intervention, safety planning, emotional support, and resource referrals
• Serve as an advisor for victim/survivors during Title IX and similar proceedings, including accompanying survivors to investigative interviews.
• Supporting understanding of rights, options, and responsibilities; Assisting with preparation for formal hearings; Conducting cross-examination during formal proceedings.
• Provide survivors with information, options, and referrals to appropriate resources.
• Function as a liaison between survivors, the broader Penn State community, and local community-based resources.
• Coordinate on- and off-campus resources to provide comprehensive support for survivors.
• Work closely with other campus partners and resources as needed.
• Develop and maintain relationships with community organizations supporting the needs of students navigating sexual assault, relationship abuse, stalking, and sexual and/or gender-based harassment.
• Maintain an up-to-date inventory of on- and off-campus services for survivors.
• Respond to crises using a trauma-informed and survivor-centered approach.
• Empower survivors to navigate processes at their own pace, prioritizing their safety and well-being.
  
  

Case Management:

• Collaborate on the intake & case management process with the Director and Support team. This includes addressing referrals, monitoring follow-up and progress for ongoing cases, and meeting with survivors and those seeking support and resources as needed.
• Complete, accurate, and timely case notes as appropriate.
• Demonstrate a commitment to prioritizing survivor wellbeing.
  
  

Related tasks:

• Support the mission, vision, & broader engagement of the Center and its staff.
• Serve on committees, assist with reception responsibilities, and respond to requests from those visiting the Center as needed.
• Assist with creating and updating curriculum and presentations as appropriate.
• Conduct educational programs as appropriate.
• Have other responsibilities as assigned by the Director of R-VOICE.
  
  

Necessary Skills and Knowledge:

• Knowledge of Title IX, sexual misconduct, dating/domestic violence, stalking, protection orders, and related federal and state laws.
• Understanding of the dynamics of interpersonal violence and systemic oppression.
• Familiarity with trauma-informed practices and ability to develop and implement safety plans.
• Ability to assess risk, respond to crises, and support students navigating trauma.
• Strong interpersonal and communication skills, with the ability to connect across diverse identities and experiences.
• Demonstrated commitment to equity-informed practices supporting student access to resources, community support, and ultimately student success.
• Ability to provide culturally competent support to students from underrepresented and marginalized communities.
• Capacity to maintain confidentiality and adhere to reporting requirements.
• Flexible and dependable, with a willingness to work evenings and weekends as needed.
• Strong organizational skills and ability to manage multiple responsibilities.
• Works well independently and collaboratively, fostering inclusive partnerships across campus.
  
  

Preferred certifications and/or licensures:

• Juris Doctorate (JD), Psychologist, Licensed Professional Counselor (LPC), Clinical Social Work (CSW), and/or other related certifications and/or licensures
• Demonstrated knowledge of interpersonal violence and victim advocacy, with a commitment to student well-being, preferred
  
  

Minimum Education, Work Experience & Required Certifications

Master's Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $51,000.00 - $74,000.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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