Surveillance Technician: Tech-Driven Security & Guest Service

Hard Rock Hotel & Casino Sacramento; Citrus Heights (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A premier entertainment venue in Citrus Heights seeks a Surveillance Technician to ensure compliance with gaming laws through effective monitoring of high-traffic areas. The role involves installing and maintaining complex electronic surveillance equipment while maintaining guest relations and providing support to local authorities. Candidates need strong technical skills and a preferred background in the gaming industry. Flexibility to work various shifts, including holidays, is essential.

Qualifications

• 2-4 years of experience with Pelco Endura Class equipment preferred.
• Experience in surveillance operations is required.
• Supervisory experience is preferred.

Responsibilities

• Perform surveillance of gaming floor and associated areas.
• Install, operate, maintain, and repair surveillance equipment.
• Assist authorities in investigations.

Skills

Technical surveillance skills

Customer service

Organizational skills

Basic knowledge of electronics

Education

High school diploma or equivalent

EDP Pelco Certification or PCSD/PCST

Tools

Pelco Endura Class equipment

MS Word

MS Excel

Job description

A premier entertainment venue in Citrus Heights seeks a Surveillance Technician to ensure compliance with gaming laws through effective monitoring of high-traffic areas. The role involves installing and maintaining complex electronic surveillance equipment while maintaining guest relations and providing support to local authorities. Candidates need strong technical skills and a preferred background in the gaming industry. Flexibility to work various shifts, including holidays, is essential.