Overview
The Surveillance Technician is responsible for the testing, alignment, repair, and proper operation of all surveillance equipment on property, including closed circuit televisions and electronic security devices.
Responsibilities
- Attend daily briefings and meetings, being on time and participating in a positive manner.
- Install and maintain all closed circuit television cameras, recording devices, expansion equipment, and related wiring on property. Ensure all surveillance equipment is functioning properly.
- Repair damaged or malfunctioning equipment.
- Maintain a working knowledge of all rules and regulations of the Gaming Commission and ensures strict adherence as it relates to surveillance equipment capabilities and required coverage.
- Implement preventative maintenance programs designed to eliminate system failures.
- Maintain and program computer-controlled matrix switch supporting the monitors and cameras.
- Inspect power supply and wiring to all surveillance equipment, identifying and correcting any potential problems.
- Ensure that the appropriate inventory of equipment and supplies is kept on hand at all times, and orders and re-stocks same, as needed.
- Consult with management and vendors on specific types of equipment needed for certain surveillance operations.
- Facilitate the flow of information throughout the department by attending regularly scheduled departmental meetings.
- Work on actual projects or service to help achieve the objectives of the department.
- Inform senior management team of information necessary to the efficient operation of the casino.
- Conduct oneself in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Family and Community.
- Performs other duties as may be assigned by department and/or company management.
Compliance responsibilities
- Attend required training sessions offered by the casino.
- Obtain required license(s).
- Perform duties described in compliance with local laws and regulations.
- Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Members department.
- Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with state regulations and Systems of Internal Controls.
- Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
- Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of.
Qualifications
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other, Information Technology, and Management
- Industries: Gambling Facilities and Casinos