Surveillance Technician

DeKalb Health; Brimley (MI); On-site; USD 23,000 - 39,000; Full time

Job summary

Bay Mills Resort and Casinos is seeking a Surveillance Technician to install, maintain, and repair surveillance cameras and related equipment. You will ensure accurate records, monitor software and hardware, and support the Surveillance Department in protecting staff and assets.

The role requires a high school diploma, ability to obtain a gaming license, and flexibility to work all shifts, including weekends and on-call periods. Strong communication and confidentiality are essential for success.

Qualifications

• High school diploma or equivalent.
• Must be able to obtain a gaming license through Bay Mills Gaming Commission.
• Experience in surveillance preferred but not required.
• Must be able to work all shifts, weekends, holidays and on-call.

Responsibilities

• Maintain confidentiality at all times.
• Install wiring and conduit for cameras and equipment.
• Monitor and evaluate software/hardware for security assets.
• Provide daily reports and updates to supervisors.
• Learn and follow Bay Mills Surveillance Department policies.

Skills

Surveillance monitoring

Leadership

Technical troubleshooting

Communication skills

Confidentiality

Education

High school diploma

Tools

Pelco training

Computer literacy

Job description

• Location 12140 WEST LAKESHORE DR,BRIMLEY, MI, 49715-9319,United States
• Base Pay $17.21 - $28.52 / Hour
• Employee Type Regular Full Time
• Required Degree High school

Contact information

• Phone [phone]
• Email [e-mail]

Description

Under the supervision of the Surveillance Supervisor II and the Compliance & Commission Director, the Surveillance Technician is primarily responsible for camera repairs, maintenance and installation, cleaning and updates to surveillance equipment, and any other responsibilities necessary to ensure an efficient and fully functional Surveillance Department.

ESSENTIAL FUNCTIONS

• 1. Maintain confidentiality at all times.
• 2. Performs all duties of the Surveillance Supervisor (see Surveillance Supervisor Position Description).
• 3. Installs wiring and conduit for newly installed cameras and equipment such as DVRs, switches and computers.
• 4. Assists in the planning and layout of Surveillance equipment to ensure compliance with applicable rules and regulations.
• 5. Monitor and evaluate efficiency of software/hardware applications and installations to ensure protection of company assets.
• 6. Maintains an accurate record of video inventory, maintenance, malfunctions, repairs, and usage of required equipment.
• 7. Assists in all service requirements during equipment installation or relocation.
• 8. Installs, Services, maintains, and repairs or replaces all security access hardware including security access control panels, electronic locks, card readers, and all related control wiring, etc.
• 9. Tests malfunctioning equipment and discusses malfunction with other technical workers such as Surveillance and Slot staff to diagnose malfunctions.
• 10. Provides daily reports and updates on scope, progress, needs or developments to the Surveillance Supervisor II and the Compliance & Commission Director.
• 11. Becomes proficient in the use of technical equipment used to monitor and record the staff, patron and facilities of the Bay Mills Resort and Casinos.
• 12. Responsible for learning and following daily policies and procedures for the Surveillance Department, Bay Mills Resort & Casinos and the Bay Mills Gaming Commission.
• 13. Must attend all mandatory trainings designated by the Human Resources Department and/or Department Directing, including Title 31.
• 14. Performs and ensures compliance with the Bay Mills Gaming Commission Rules and Regulations.
• 15. Other duties as assigned by the Surveillance Supervisor II or the Compliance & Commission Director that assist with the efficient and professional performance of the Surveillance Department.

Requirements

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to stand with occasional siting and walking. Occasionally the employee must bend, squat, crouch, kneel, climbing, balance, and push/pull. The employee must occasionally lift and/or move up to 75 pounds and recurring lifting of moderately heavy items such as computers and monitors. The employee is regularly exposed to dust.

POSITION REQUIREMENTS

• 1. Must have a high School Diploma or equivalent.
• 2. Must be a current Surveillance Monitor and have one year of Surveillance experience.
• 3. Completed all Surveillance departmental training requirements and 10 hours of online Pelco training required.
• 4. Must be able to obtain a gaming license through the Bay Mills Gaming Commission and maintain eligibility throughout employment.
• 5. Must be able to work all shifts, weekends, holidays and on-call.
• 6. Must be willing to take responsibility when asked and maintain strict confidentiality.
• 7. Must be able to use a computer, including Word, Excel, Outlook etc.
• 8. Excellent communication skills and be able to successfully fulfill the reporting requirements of the department.
• 9. Must have the ability to work well under pressure with minimal supervision.
• 10. Must have excellent investigative skills.
• 11. Must demonstrate effective leadership and supervisory skills.
• 12. Must be able to attend and successfully complete all required training courses.
• 13. Must have an actively working communication media source to communicate with staff while off property or on-call.
• 14. To perform this position successfully, an individual must be able to satisfactorily perform each function listed under the essential functions and physical demands categories of this position description.
• 15. Must have an excellent past work record, including attendance.

Summary

WORK SCHEDULE

Full-time; 52 weeks per year. In addition to regular business hours, the person in this position must be flexible around the needs of the employer, which may include occasional evening and/or weekend hours or occasional travel for employer business.

DISCLAIMER

This job description is intended to summarize the type and level of work performed by the incumbent and is not an exhaustive list of duties, responsibilities, and requirements. Bay Mills reserves the right to change, add, or reassign job duties or combine positions, or portions thereof, at any time. This job description is not an employment agreement or contract. This job description may be updated based on the needs of the employer.