Surveillance Supervisor - Sergeant

Chenega Corporation; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Chenega Corporation seeks an experienced Surveillance Supervisor / Sergeant to lead Security Officers on assigned shifts, ensuring compliance with post orders and client requirements. You will oversee daily activities, provide coaching, and maintain high standards of professionalism and accountability.

This role is ideal for individuals with a security, military, law enforcement, or protective services background who are ready to take on higher leadership responsibilities in a 24/7 operational

Qualifications

• Minimum high school diploma or GED; relevant security background preferred.
• Proven supervisory or team-lead experience in security, military, or law enforcement.
• Ability to read, write, and understand English; interpret policies and post orders.
• Ability to obtain required licenses and pass background and drug screening.
• Experience in managing post orders and customer requirements in 24/7 operations.

Responsibilities

• Lead and oversee security operations during shifts to meet requirements.
• Direct daily activities and work assignments of Security Officers.
• Provide leadership, guidance, and support to personnel on shift.
• Ensure officers follow post orders and customer requirements.
• Address operational challenges and escalate issues to leadership.
• Coordinate staffing and post coverage for uninterrupted operations.
• Assist with shift scheduling and coverage for absences.
• Support onboarding, training, mentoring, and development of officers.
• Monitor performance and provide coaching and feedback.
• Promote accountability, teamwork, and professionalism.
• Conduct site patrols, post inspections, and operational reviews.
• Monitor access control and security procedures.
• Support perimeter and facility security, visitor management, and traffic control.
• Ensure equipment, uniforms, and readiness standards are maintained.
• Respond to incidents and emergencies; document appropriately.
• Review officer reports for accuracy and completeness.
• Notify management of critical incidents and concerns promptly.
• Assist with fact-finding after incidents; maintain records.

Skills

Leadership

Communication

Team Building

Coaching

Risk Assessment

Reporting

Operations Oversight

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Summary

We are seeking an experienced and motivated Surveillance Supervisor / Sergeant to serve as a frontline leader supporting critical security operations. In this role, you will provide direct supervision and guidance to Security Officers while ensuring the successful execution of security activities during your assigned shift. The Shift Supervisor serves as a key member of the leadership team, helping maintain operational effectiveness, employee accountability, and customer satisfaction. This position is ideal for individuals with a security, military, law enforcement, or protective services background who are ready to take on greater leadership responsibilities in a mission-focused environment. If you are a proactive problem solver with strong leadership skills and a commitment to operational excellence, we encourage you to apply.

Responsibilities

• Lead and oversee security operations during assigned shifts to ensure contractual requirements and company standards are consistently achieved.
• Direct daily activities and work assignments of Security Officers to maintain effective coverage and operational readiness.
• Provide leadership, guidance, and support to personnel while fostering a professional and positive work environment.
• Ensure officers understand and comply with post orders, standard operating procedures, and customer requirements.
• Address routine operational challenges and elevate significant issues to senior leadership as appropriate.
• Coordinate staffing assignments and post coverage to ensure uninterrupted security operations.
• Assist with shift scheduling and managing coverage for planned and unplanned absences.
• Support onboarding, training, mentoring, and development of security personnel.
• Monitor employee performance and provide constructive feedback and coaching.
• Promote accountability, professionalism, teamwork, and high morale among assigned personnel.
• Conduct site patrols, post inspections, and operational reviews to ensure adherence to security requirements and quality standards.
• Monitor access control activities and ensure security procedures are consistently followed.
• Support perimeter security, facility security, visitor management, and traffic control functions.
• Ensure personnel maintain required equipment, uniforms, and operational readiness standards.
• Respond to security incidents, emergencies, and unusual situations requiring supervisory involvement.
• Ensure incidents, accidents, and security concerns are documented accurately and reported appropriately.
• Review officer reports and activity logs for completeness, accuracy, and professionalism.
• Notify management of critical incidents, operational concerns, and emergency situations in a timely manner.
• Assist with preliminary fact-finding and information gathering following operational incidents.
• Maintain accurate records and documentation related to shift activities.
• Other duties as assigned

Qualifications

Minimum Qualifications

• High School Diploma or GED equivalent.
• Minimum of two (2) years of supervisory, team lead, military leadership, law enforcement, corrections, or security management experience preferred.
• Must be at least 21 years of age.
• Ability to read, write, speak, and understand English sufficiently to interpret policies, procedures, post orders, and training materials.
• Ability to obtain and maintain all required licenses, certifications, registrations, and security credentials required by the contract.
• Ability to pass all required background investigations and screening requirements
• Successfully pass background and drug screening

Preferred Qualifications

• Prior experience in security supervision, military leadership, law enforcement, corrections, or emergency response.
• Experience supporting federal, government, healthcare, critical infrastructure, or high-security environments.
• Knowledge of physical security systems, access control systems, alarm monitoring, and emergency response procedures.
• Prior experience supervising teams in a 24/7 operational environment.

Knowledge, Skills and Abilities

• Demonstrated leadership and team-building abilities.
• Strong interpersonal and employee coaching skills.
• Excellent written and verbal communication abilities.
• Ability to analyze situations, assess risks, and make sound decisions under pressure.
• Strong organizational skills and attention to detail.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Professional conflict resolution and problem-solving skills.
• Experience utilizing Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to prepare accurate reports, logs, and incident documentation.
• Commitment to integrity, professionalism, accountability, and customer service