Surveillance Specialist (Swing Shift) – Gaming

Ho-Chunk, Inc.; Lincoln (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) with match

Medical coverage

Vacation and sick leave

Quarterly incentives

Discounted meals

Job summary

WarHorse Gaming, a division of Ho-Chunk, Inc., seeks a Surveillance Operator I in Lincoln, NE. This full-time role with a swing shift requires monitoring CCTV feeds, documenting activities, and supporting investigations to safeguard assets and enforce policies.

You will prepare daily surveillance reports, review footage for incidents, and coordinate with departments while maintaining confidentiality. Evening, weekend, and holiday coverage may be required to meet gaming regulatory needs.

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent experience required.
• One (1) year of experience in casino gaming preferred.
• Ability to perform basic math and demonstrate strong written and verbal communication skills.
• Proficient in Microsoft Office Suite, surveillance systems, and related software.
• Excellent organizational skills with strong attention to detail.
• Strong analytical and problem-solving abilities.
• Knowledge of all table games preferred.
• Manual dexterity to operate surveillance equipment including computers, camera keyboards, and joysticks.
• Ability to secure and maintain a Nebraska Gaming License.

Responsibilities

• Monitor guest and employee activity using CCTV systems and personal observation to identify potential criminal activity, regulatory violations, or internal control concerns.
• Capture, track, and document video evidence for compliance, investigations, and risk management purposes.
• Record and report questionable activities, preparing written reports for appropriate personnel.
• Monitor and respond to alarm systems.
• Review video footage to resolve disputes, identify suspicious or illegal activity, and support other departments as needed.
• Maintain strict confidentiality of property and company-related information.
• Operate monitoring room equipment, including computers and camera systems.
• Support investigations and participate in court actions related to gaming violations when required.
• Prepare accurate daily reports and logs of surveillance activities.
• Conduct audits of operational procedures (e.g., count rooms, slots, food and beverage, cage, and security) and document findings.
• Ensure all surveillance equipment functions properly during assigned shifts.
• Conduct routine video surveillance and maintain detailed records of observed activities in gaming and non-gaming areas.
• Respond to requests from supervisors, management, regulatory bodies, and other departments.
• Perform other duties as assigned.

Skills

MS Office

Surveillance systems

Written and verbal communication

Analytical skills

Organizational skills

Problem solving

Math basics

Table games knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

CCTV/Surveillance systems

Video surveillance software

Job description

WarHorse Gaming, a division of Ho-Chunk, Inc., seeks a Surveillance Operator I in Lincoln, NE. This full-time role with a swing shift requires monitoring CCTV feeds, documenting activities, and supporting investigations to safeguard assets and enforce policies.

You will prepare daily surveillance reports, review footage for incidents, and coordinate with departments while maintaining confidentiality. Evening, weekend, and holiday coverage may be required to meet gaming regulatory needs.