Surveillance Security Shift Lead

Allied Universal; Gilbert (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical/dental/vision and life/AD&D

Retirement plans

Paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor in Gilbert, AZ. You will supervise the security staff on a specific shift and coordinate with site leadership to ensure high-quality service delivery.

Qualifications include 18+ years old, a high school diploma or equivalent, and strong written and verbal communication skills. Driving record, background check, and basic computer skills are required to operate client-site technology.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent, or 5 years verifiable experience.
• Excellent written and verbal communication and interpersonal skills; ability to interact professionally at all levels.
• Ability to prepare written reports and logs neatly and legibly.
• Ability to read and understand operating procedures and instructions.
• Licensing requirements may apply per state/local laws; driver’s license with clean record for driving roles.
• Background check and post-offer drug/alcohol test may be required.
• Intermediate computer skills to use wireless technology at client sites.
• Ability to handle both routine and crisis situations calmly.
• Strong customer service and communication abilities.

Responsibilities

• Supervise and coordinate security services on a specific shift at a client site.
• Act as liaison between site supervisor, Account Manager, and security officers.
• Provide coaching, recognition, and discipline within empowerment guidelines.
• Ensure delivery of quality services and maintain professional standards on shift.

Skills

Customer service

Written reports

Communication skills

Crisis management

Reading procedures

Intermediate computer skills

Team supervision

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Professional Security Shift Supervisor in Gilbert, AZ. You will supervise the security staff on a specific shift and coordinate with site leadership to ensure high-quality service delivery.

Qualifications include 18+ years old, a high school diploma or equivalent, and strong written and verbal communication skills. Driving record, background check, and basic computer skills are required to operate client-site technology.