Surveillance Operator: Gaming Security & Compliance

Owensboro Racing & Gaming; Owensboro (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Surveillance Operator for Owensboro Racing & Gaming in Owensboro, KY. The role focuses on monitoring the gaming floor, cage, and hospitality areas using advanced surveillance systems and direct observation to uphold laws and internal controls.

You will document incidents, maintain logs, and coordinate with security and technical teams. A high school diploma and at least 1 year in surveillance or gaming operations are preferred; biccur licensing and

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of related experience in surveillance, security, gaming operations, or similar field preferred.
• Knowledge or training in investigations, security monitoring, or law enforcement practices is a plus.
• Experience operating surveillance and access control equipment preferred.
• Experience working in a regulated environment or gaming facility is highly desirable.

Responsibilities

• Monitor guests and team members in all public and restricted areas using surveillance equipment and direct observation to identify suspicious, illegal, or non-compliant activity.
• Operate surveillance tools including video cameras, monitors, digital recorders, access control systems, computer dispatch systems, switches, selectors, and video printers.
• Maintain continuous observation of gaming activity, cage operations, food and beverage outlets, and other critical areas to ensure regulatory and internal control compliance.
• Record, document, and preserve video evidence and written reports related to unusual, suspicious, or criminal activity.
• Prepare timely, accurate logs, incident reports, and documentation for investigations and compliance reviews.
• Monitor surveillance systems for blind spots, malfunctions, or tampering and report issues to appropriate technical or security personnel.
• Maintain surveillance dispatch logs and manage incoming dispatch calls for emergency and non-emergency responses.
• Coordinate and support emergency response efforts by dispatching appropriate personnel, including security, police, fire, or maintenance.
• Ensure minors are not participating in restricted activities such as gambling, consuming alcohol, or purchasing tobacco.
• Maintain strict confidentiality of all surveillance activities, footage, and reports.
• Stay current on departmental procedures, regulatory requirements, and company policies.
• Participate in required training and maintain all necessary licenses, including the KHRGC license.
• Support responsible gaming initiatives and report indicators of problem gambling.
• Perform other duties as assigned by the Surveillance Supervisor or department leadership.

Skills

Observational skills

Surveillance equipment proficiency

Log and report writing

Verbal and written communication

Education

High school diploma or equivalent

Tools

Video surveillance systems

Job description

Churchill Downs Incorporated is seeking a Surveillance Operator for Owensboro Racing & Gaming in Owensboro, KY. The role focuses on monitoring the gaming floor, cage, and hospitality areas using advanced surveillance systems and direct observation to uphold laws and internal controls.

You will document incidents, maintain logs, and coordinate with security and technical teams. A high school diploma and at least 1 year in surveillance or gaming operations are preferred; biccur licensing and