Surveillance Operator

The Big Easy Casino; Florida; On-site; USD 36,000 - 60,000; Full time

Job summary

The Big Easy Casino is seeking a vigilant Surveillance Associate to monitor casino floors, report infractions, and ensure compliance with gaming regulations. This role emphasizes attention to detail, strong written reports, and teamwork in a high-stress environment.

No prior experience is required, though 1+ year of surveillance is preferred. Candidates must have a High School Diploma, basic computer skills, and the ability to obtain the appropriate state license; flexibility for nights,

Qualifications

• High School Diploma required.
• No prior experience required, 1+ year surveillance preferred.
• Must be able to obtain the appropriate state occupational license.
• Basic computer skills; 30 wpm typing.
• Familiar with Microsoft Office applications.

Responsibilities

• Observe casino areas and report procedural infractions and criminal activity.
• Maintain cleanliness of workstations and equipment; logs and reports.
• Monitor assets and employees for violations; enforce policies.
• Work effectively in a team environment; communicate clearly.

Skills

Detail-oriented

Multitasking

Written communication

Verbal communication

Team player

Education

High School Diploma

Tools

Microsoft Office

Radio communication equipment

Job description

Is vigilant in observing all areas of the casino and report all procedural infractions and criminal activity to the appropriate person/department.Maintains cleanliness of work stations and equipment.Performs close watch duties as assigned.Maintains familiarity with gaming law, regulations, company policies and procedures.Receives periodic on-the-job training.Diligently monitors all company assets as well as monitoring all employees for procedural violations.Maintains up-to-date working knowledge of procedures and policies for all departments.Enforces department procedures by observing and reporting any failure to comply with company policy.Maintains up to the minute, detailed, and accurate logs.All other duties assigned.High School Diploma.No prior experience is required; however, at least 1+ years of surveillance experience is preferred.Must be able to obtain the appropriate state occupational license.Basic computer skills and knowledge.Must be able to type at least 30 wpm.Must be familiar with Microsoft Office applications.Ability to work in a high stress environment.Exceptional multitasking abilities.Ability to write detailed and accurate reports.Good eye-to-hand coordination.Specific vision abilities include close vision, color vision, and ability to adjust focus.Hearing ability required allowing monitoring of multiple radio broadcasts with or without utilizing headsets.Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.Working knowledge of, and the ability to operate, various base station and handheld radios.Must be able to work effectively in a team environment.Must have excellent verbal and written communication skills.Due to confidentiality of position must sign, read and understand an agreement pertaining to consequences of not adhering to department internal controls and state regulations.Must be able to work a flexible schedule to include nights, weekends and holidays.